Long time customers of La Fiesta-- and now Natalita's. We visit a couple times a month-- and order from Uber Eats another couple of times a month.
They only send a 4oz container of red salsa with to go orders. That's not enough, when we order 3 full entrees and get a bag of chips.
I mean, when I visit we get as many bowls of salsa as we ask for.
So-- we called and explained we'd like extra red salsa with our food.Was told it would be taken care of.
Food arrived. Just one 4oz container of red salsa.
Called the restaurant and expressed my dissatisfaction. The guy who answered the phone said 'You only get one small salsa per order'. Told the guy-- 'That's why we called to request more'.
Guy tells me-- 'Maybe the guy forgot'. Yeah, hey-- no kidding. Maybe I'll forget to visit or order takeout from Natalita's?
Not an 'I'm sorry' or 'How can we make it up to you?'
Just some guy who didn't really care what Natalita's customers want or need.
Than we realized they didn't send us the side of Mexican rice we...
Read moreA Wonderful First Visit (Despite a Bumpy Start)
This was our first time dining at Natalitas Mexican Grill, and overall, it was a fantastic experience! While our initial encounter with Teo was disappointing - he took our water order and walked past our table multiple times before handing us off to another server - the rest of the staff truly turned things around.
Jorge and several other servers were incredibly attentive and courteous, making sure that Teo’s initial lack of service didn’t overshadow our visit. Their professionalism and kindness turned our meal into a great experience.
As for the food, it was great! We ordered the stuffed avocados, chimichanga, and carne guisada—all were flavorful and well cooked. The paloma (tequila and lime cocktail) was refreshing and balanced, a great complement to the meal.
We’ll definitely be back, thanks to the great food and the exceptional service from Jorge and the rest of the team. We look forward to trying their...
Read moreIf you’ve ever wondered what it feels like to be personally disrespected by a margarita, come to Natalita’s. It was strong, sure, but it somehow managed to taste like… nothing. Like someone whispered “lime” over a glass of tequila and called it a day. The salsa had all the excitement of bottled tomato juice with trust issues. And then there was the chimichanga. A tortilla stuffed with an unholy mountain of refried beans so flavorless, I started questioning if my taste buds had just quit mid-meal.
The real kicker? I should’ve known better the moment I walked in and realized the only crowd was… let’s just say, very suburban and very unbothered by the lack of spice or seasoning. That should have been the red flag flapping wildly in the air. If you’re brown and walk in here, please understand: this restaurant will break your heart faster than your last situationship. Save yourself the disappointment and go anywhere else that understands salt, spice, or, you know,...
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