I’ve been coming here with my family almost monthly since this location opened and tonight I came with my daughter. She got a concrete and took one bite and said it tasted “off”. She tried a couple more small bites and was making a face so I asked her what was wrong. She said it tasted sour and had an off texture. Mentioned it to the worker and asked if she could get something else because it tasted bad and she couldn’t eat it. She says “yah she can get something else but you have to pay for it”. I reiterate that it tastes bad and she’s not satisfied with the product and the girl says she will call her manager. Time goes by as the ice cream is melting over the top, and she comes back and says the manager would only take off 50% off the purchase of a different item but we still have to pay. Are you freaking kidding me!? You have moldy strawberries on your Sundae , well forget about getting a refund or something else made, cuz you will have to pay again! They burn your brownie and you say something about it. Guess what they’re going to make you pay for another one! Sour dairy product, suck it up and eat it or pay for something else! You are in a food service business and you don’t care about the quality of your food and make people pay double to get something of quality to make them happy and want to return - especially loyal customers who have been coming for years!? Make it make sense!! Something that could have easily been fixed and you chose to do the opposite. Ew! This is not a way to run a business and they lost out on regular customers because we will never come back. They care more about revenue than the community apparently! They won’t last much longer if they treat everyone like this! The people that were in there before us left dissatisfied and without purchasing anything either. RUN away from these greedy money hungry grabbers. Can’t believe I tipped them...
Read moreA taste of Philly in the desert you have to try🏜. I found CJ’s Italian Ice & Custard a year ago, when a Coworker from Philly suggested that I needed a water ice and chill out. My coworker was right, it is nothing like a good water ice to chill out with. Ever since my first visit CJ'S Italian Ice & Custard has been my taste of Philly go to that I need from time to time.
Mango water ice is my go-to treat. They have a wide selection of water ice at this location, but I usually stick to the script. You can also sample the wide selection of water ice. A lot of people love cherry.
Since my first job in Philly was selling water ice, this summer time treat holds a special place in my heart, and I'm glad I found a place to take me back down memory lane. The customer service is always great at this location, and it is conveniently located across the street from the Galleria Mall in Henderson. So after tearing up the mall, it is a blessing to slow down the day at CJ's. You can order your water or ice cream, then sit inside and enjoy the AC. Or head outside and watch the hustle and bustle of people driving through mall and Henderson.
All CJ's need is soft pretzels now. Soft pretzels and water ice is a staple of Philadelphia summer treats. Sorry about the empty cup picture, it...
Read moreMy daughter saw this place on IG and said she wanted to try it so we did. The custard was good but first let me start off by talking about the service we received. We were greeted by ANA & AMARI. These ladies deserve a raise. I’m a complicated person when it comes to ordering things or trying new things. Their level of patience was amazing. We literally spent about 25 minutes placing our order because I didn’t know what I wanted lol. Not one time did these ladies rush us or anything. Thank you so much for the amazing customer service you both have. Keep up the good work ladies. Now let’s talk about the custard. It was amazing. My daughter had the “Dirt n Bears” she got extra dirty and she loved it. My son ordered “REESE'S bark” with light chocolate sauce. he said it was a perfect combo of peanut butter and chocolate. My baby boy got a fruity pebbles waffle cone with vanilla custard. The cone was his favorite. I ordered a Health vanilla custard with a little chocolate syrup and it was delicious. Usually I don’t eat all of my ice cream but I ate every drop. We will definitely be...
Read more