I had a terrible experience yesterday 3-17-24 with my large family. We were sitting in the back room, and asked for permission to use an extra table to serve food for 13 children and 4 adults. There is NOT enough room for a table full of people (we were utilizing 2 tables), and a huge serving of food that comes to you on a massive platter (an upside down steel trash can lid) for the All American Feast (we ordered 2). We were told hastily that we'd need to be QUICK, because they needed the table for other patrons. Well, NOT even 5 minutes later the manager was on us again about HURRYING us up, as we were asking the children who wanted what and not even half way done with serving "in a nice tone, but still pushy". It was very upsetting to my mother, and she stated we'd never be back again. Then, after we were done serving everyone and situated, I took it upon myself, a 44 year old woman to take one of the empty "platters" to the back because assistance was NOT offered WHATSOEVER! We were only being rushed to get our food off the table behind us because they needed it A.S.A.P.! So, as I walked to the back of the establishment quickly I was hastily scolded by the assistant manager about walking to the back without having special shoes on. As opposed to kindly, and understandably with ALL those children (6) with disabilities might I add offer me a lick of help! She should have said, "Mam, I'm sorry but you can't walk back in here, it's dangerous let me help you with that...is there anything else we can grab for you and your party to make it easier and more pleasant experience for you?". Absolutely NOT!!! She was barking at me, and foaming at the mouth about never going back there again, because it was for employees only and I didn't have the slip proof shoes, blah, blah, blah, ect. My blood was boiling afterwards! I paid over 200.00 for the food and everyone's drinks including a generous tip to our young waitress. After we paid ALL staff were completely HANDS-OFF!! No one came to clean/clear up all the plates and clutter, and no clean plates were offered to us to cut my son's birthday cake which we had to put on the floor because of lack of space on the tables. Needless to say we packed up all our leftover food, children including a 2 week old baby, birthday cake, and sang/cut the cake in the privacy of our own home. The service was absolutely terrible, 😑 and hostile. Extremely dis-inviting!! I will never be back again, and Famous Dave's has been our "go to" for 10 plus years!!! I'm also calling the corporate office to file a formal complaint. They need to train and hire professional, and FRIENDLY staff! I, too, miss the older Famous Dave's on Canal Park. We never once had an issue there and were always treated kindly and with respect!