HORRIBLE!!!! I ordered the cavatappi pasta with marinara and I specifically said no parmesan. The no parmesan was reflected on the receipt. When the food was brought after about a 20 minute wait there was parmesan all over the pasta. I told the waitress I ordered it without parmesan and it's on the receipt. She said she would be right back with a new order. She comes back with a new order immediately I begin to eat it. There was melted cheese all in the pasta. Clearly they had just taken off the top part and then refill the pasta so there was a big chunk of cheesy pasta in the middle of the dish. We went back to the counter to discuss the issue and she said she would remake it and they took my dish away which had my garlic bread and fork. About 10 more minutes later so now we've been here 40 minutes and my dining companions had already finished eating they bring out my pasta with no fork and no garlic bread. We had to continue to wait for fork for several more minutes while my food got cold. We went back to the counter to ask for the garlic bread and Zachary L. gave us a bad attitude. He said he's not giving us garlic bread and then he said if we got the food he can't take the dish off the receipt. Now I was eating by myself lukewarm pasta that didn't even taste good with no garlic bread while everyone else already wanted to leave. Apparently Zack thinks this is fine. He said quote it's either or you either get the food or you get your money back. How about Zack that I get what I paid for and not try to hide cheese in people's food to save you 5 minutes of work. Corner Bakery should fire Zach immediately he doesn't know how to do anything. He finally begrudgingly gave us $10 in gift cards so now we have to go back to this horrible restaurant again to even get the $10 off instead of just crediting the disaster of a meal that I had off the receipt. Zachary try to do better next time this really isn't your line of work. Also I should also I should mention that when Zachary found out I got my food he tried to take the gift cards back. So I was supposed to wait 40 min, eat cheese which i hate and get no garlic bread and not be...
Read moreI am very disappointed in CB lately. CB showed up recently on DoorDash for delivery and I was really excited because I love their fresh salads, well I did. They are pricey but they are usually amazing. So I've been ordering about 3 times a week for me and my daughter and have it delivered via DoorDash. Lately though I have seen a pretty severe decline in both food and service. Sometimes the order is missing items like my daughter's fruit cup, or the food is not what I ordered like receiving a half a pc of bread instead of the side I ordered, and the delay on getting the order ready seems to be getting longer each time. Well today was the worst problem so far. I ordered the chopped salad like I always do. It's a $9.29 salad so I expect the quality of the ingredients to be pretty fresh however this salad was prepared with the most unappealing wilted leaves of spinach I have ever seen. The bottom layer of the salad were these wilted leaves that looked like day old pulled weeds from your flowerbed. But the kicker was that it was topped with a layer of fresh spinach as a cover up so you didn't see the layer of yuk until you mixed it up. I mean really? Do you think covering it up is going to hide the fact that you tried to feed your paying customer something that a goat wouldn't even eat? That's just wrong! Plus my daughter's fruit medley didn't have any strawberries and blueberries in it. Got plenty of apples though. It should have a variety of fruit and it really didn't. Really it's all about consistency guys and gals and don't try to fool your customer just because they aren't dining inside your restaurant. I still paid for this food and on top of that now I am out of the money I spent on the salad and I'm hungry still. Remember.. McCalister's is RIGHT across the street and they have never tried to pull something like this with all the times I've had their food delivered. If y'all want my business again you're going to have to step up your game and fix...
Read moreHEADS UP SKETCHY MANAGEMENT!
Went to purchase a gift card and the manager on duty ran my credit card 3 different times and told me that every transaction that he attempted was canceled. I was told all of the gift cards he ran were faulty and that the register would not print a gift receipt since the “system” canceled the transactions. I had multiple charge notifications from Visa and the credit card company proceeded to cancel all the pending transactions that apparently never went through! I then gave him cash to put on the gift card. The manager then took my cash to the back and brought me a presumably used sticky gift card and said here is your gift card!! Like, really you will take cash to the back, disappear for a few minutes and come back with a OLD and STICKY Happy Birthday gift card instead of the standard Gift cards they had at the front!! He then let me know all of the gift cards at the front were all faulty could not be used, but the one from the depths of who knows where is completely fine!!! It’s sad that a manager took over 30 minutes to complete a single $20 gift card transaction! I am truly disappointed in how this “manager” acted and I’m not even sure if this gift card is even valid! I hope to talk to another hire up about this odd encounter...
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