Jimmy John's — Restaurant in Hillsboro

Very weird visit today at this Jimmy John’s location. I ordered on the app 45 minutes before closing.. get a confirmation email that my order had been received. I then received a call 10 minutes later from one of the employees saying they were out of ham and couldn’t make my sandwich, so the employee asked if he could void the sandwich and give me my money back. Well, I was almost to the store and hungry, so I just asked if he could make it with extra turkey. He said ok but then said “well, are you sure you’re going to be here on time? we close soon”. I told him yes, that I was literally down the street. I walk in two minutes later and all the lights are turned off. I finally get my food and had also ordered a soda. Soda machine was completely broken down, turned off.. 30 minutes before closing. The gal had to put it back together and turn it on for me. A couple other guests walk in behind me, and the employees said that they were closed.. (they were not). I then open my sandwich to see ham AND turkey (which is what I wanted, so I was happy)… but was upset that the employees lied to me about not having ham just so they could close up early. I understand wanting to go home after a long shift, but you need to stay open til closing when your hours posted online and on the doors are accurate. On the plus side, my sandwich was good and one of the three employees was very helpful when...

I've always loved Jimmy Johns. Now, the staff they have been hiring are sadly young kids who don't seem to know customer service. I have been there two times in two different months and both times I was yelled at that they were out of bread before I even got my second foot through the door. They didn't offer alternatives such as their wheat bread or lettuce wrap. Why are you open if not making sandwiches? Also, I'm vegetarian. I ordered my vegetarian sandwich i always order with no edits. I get home and it has a bunch of meat on it. This was the only sandwich I ordered and I was the only customer at that time. I ordered to-go, saw all the meat and called. I was told by a young woman that it was "its the same sandwich, just take off the meat" .... so many questions and concerns about this response. How do they act with people who are gluten free or have allergies, and did I even get charged by the correct sandwich? - every visit they go down hill a...

I LOVE Jimmy John's. I do NOT like this location. I have never once received my sandwich the way I ordered it. I had been ordering at least twice a week. This is week 3 and I'm just done. I use the online ordering system for delivery & every single time I have not received mayo packets or napkins & my sandwich is never done the way I ask (no onion, add pickle and mayo). What I usually end up getting is a dry sandwich (no condiments) with onion on it. Which I dont realize until I've taken a big bite. But I guess at this point I should just know better.... I am most the time at work when I order from this location, so I have no opportunity to go into the store to ask for a correction or refund. I am simply not going to order from this location anymore. Please start reading the order tickets when they come in. Read them. Just read...