Noodles and Company — Restaurant in Hillsboro

Food was standard. It's just annoying when customer service isn't what you're expecting. My husband ordered and the cashier made it confusing when she asked if he wanted steak in his korean beef. Korean beef implies it already comes with beef. I would ask next time if we'd like to substitute protein for something else. We've never eaten here before. My husband's name is Yuki. And he spelled it twice for the cashier but even as she typed it in the computer she just apologized about not spelling it right. How hard is it to verify and listen to your customers if you don't understand? Our receipt came back with YOKA.

Overall nobody was rude or unpleasant but the experience was annoying and we won't be back. I've had my name misspelled plenty of times, but this was different because it was spelled out clearly and the cashier didn't care. Please listen to your customers so they feel valued. I understand this may sound like a petty issue, but it was disappointing to experience this kind of attitude. We're from Phoenix choosing a place to live for a relocation to Intel and this was the first place we ate in Hillsboro....

Came in tonight and ordered three dishes. Original order for one was the wrong thing completely, Luckily, I caught that after about five minutes, sitting down, looking at the receipt and told them. Then when entrees came out two of them were missing the chicken that we ordered extra- Shows chicken on the receipt was ordered. Immediately told when they sat down the dishes that they were missing and they said oh no, we’ll go check on it. After sitting there letting the food get cold for about 10 minutes, watching them decorate for Halloween while the trashcan overflowed, and the chicken never came. Finally went up to the front and asked about it again and they apparently had forgotten again, and they just pulled it out of a little container behind the grill and handed it over in a little tiny dish. Pretty bad experience, for $40 in mediocre pasta in plastic dishes. I’ve posted a picture of the trashcan because it was comically overfilled.

Update! They offered me a free bowl of noodles for my...

Just no. I’m not one to leave bad reviews but I even read the reviews before I came here and ugh, should have stayed away. But my grandma wanted to get her nails done next door and so we just went here for convenience because she can’t walk very well. I got the Mac and cheese to play it safe. She ordered the garlic tortellini. Well they got her order wrong and brought zucchini so she had to wait 15 more minutes for her correct order. She just couldn’t believe it. They brought mine with no fork: had to walk over and ask for one. Mine was bland like BAD MAC AND CHEESE, how do you manage that? She said hers was ok but she found a little like sticker piece of paper in hers????? After waiting 15 minutes, for there to be garbage in her meal (will attach a pic) Then same thing, no fork. Had to walk over and ask for one. Just unacceptable. I just should have listened to all the bad reviews. This location...