QDOBA Mexican Eats — Restaurant in Hillsboro

TL;DR: I'm amused.

Well, this was an interesting one. The boyfriend and I had a late night of errands and around 8:30pm, were starved. Qdoba is our go-to so we set off to get ourselves some yummy tacos and burritos!

We pull up at 8:45pm and to our dismay, the place looks closed. Lights off, mats away, signs pulled in, everything. I check Google and it says they are open until 10pm, confirmed just a few days ago by the store itself. Puzzled, I call and ask! Someone answers and very pleasantly confirms they are open until 10pm. We hear in the background a groan and swear word.

So the boyfriend and I walk over again and see 3 other customer walk in before us. We go in and all the food is put away! Lights still off, rags out for wiping down everything, and no other customers except two teenage girls sitting at table, and the guy who walked in before us. There are three guys behind the counter (all look about 17). The guy who helped us (sorry I didn't get your name! Tall, maybe French accent?), was very kind and pleasant. He pulled all the food back out for the customers in front of us and started doing our order.

The other two gentlemen working there were very obviously more interested in talking with the girls at the table. They dejectedly made our food, but were nice about it! Didn't slap things together but we could tell that we maybe interrupted something.

We got home with our food and sadly, it wasn't the standard we are used to. My tortillas were stale and the chicken was cold. The burrito and chips were good though!

Shout out to the very nice and professional guy who helped us, sorry to the other two for interrupting whatever plan you had going there. Hope you were still able to get out of there as early as you...

Really love their tortilla soup & steak salad bowls I’ve gotten. The food seems to be great quality & I’ve been there when they first open and seen them grilling their chicken so it’s great to see how fresh their food is! The staff is patient, which is a huge plus because I’ve been to other chains who seem to rush you while you are making your selections! Only taking off a star because I feel like their packaging could be a bit better. It’s great that their packaging is recyclable but I ordered tortilla soup and it was only halfway filled and already felt like it wanted to fall apart on the drive home. (I was a passenger.)

By the time we made it home, the cardboard felt like it wanted to break so we had to transfer it into a plastic bowl. Might be better to have the big bowl of soup in the same type of packaging as the small cup of soup. Would also be nice to get a better portion of soup for the price instead of a half full bowl.

Regardless, I’ll still return because the food is really good! I’m here for work & I come by here at least...

I’ve been into this place probably 65 times, I order almost the same thing every time constantly, and today I got told I couldn’t order that anymore. What’s my order? a tin of chicken something on the menu but You can’t order online because there’s no option. the manager a short frumpy grumpy old guy, is the one who told me. Any time I order and he’s the guy I order from I get a attitude and rude treatment. Anyone else is happy and friendly. Food is always good that’s why this is a 2 star because everyone else for the most part is great the manager needs to be fired. He complained you can be doing this any more you have to order online. Looked while in the store it’s not there he could have simply said we don’t have enough chicken but we can make it and you can be back in a x amount of time MIND YOU BOTH GRILLS WERE FULL OF CHICKEN! I would have gladly came back but now I’m gonna drive 15min to another store to get helped. Because this guy is a A-hole. FIRE THIS MAN GIVE THE OTHER EMPLOYEES A RAISE AND PROMOTE THE...