We bought a cake from here today for a birthday. Upon serving the cake, several people were mentioning that the case tasted spoiled. I tried the cake and immediately tasted stale, slimy fruit. I returned to the bakery with 1/4 of the cake so they could see and/or taste it. I proceeded to explain to the older lady (mother of the owner) that I had just purchased the cake a couple hours earlier and that while at the birthday party we discovered that the cake and fruit was spoiled. The lady began to slam the counter with both her hands and said that it was impossible for it to be spoiled. She said that she made several cakes that morning and none of them were spoiled. I asked her if she tasted the cake and she replied it’s impossible to taste the cake before she sold it, so I said exactly! You didn’t taste the cake so how can you say for certain that it’s not spoiled? She then proceeded to ask why we didn’t return the whole cake? I explained to her that the cake was cut up and served to several guests, once they complained of it tasting spoiled, I tried it and confirmed it was spoiled. I then brought back the remainder of the cake for them to try themselves. The lady refused to try the cake or even look at it. She stated that she’s been in business for a long time and no one’s ever complained of the cake being spoiled. I then asked her if she was accusing me of lying and she said that it’s impossible for the cake to be spoiled. I was extremely disappointed with her refusal to accept the fact that there was a possibility that the cake could be spoiled. Her customer service skill was completely non existent. She basically said that she doesn’t care if we never return or if we left a bad review. For a bakery to be so arrogant to think that there was no possible way that one of their item was spoiled is completely mind boggling. I would’ve been ok with just an apology or store credit, but the lady’s attitude was pretty much “Too Bad”. I will never ever visit this bakery again and will tell all my friends and family to stay away unless you want to deal with an angry Korean lady with ZERO customer...
Read moreI would encourage you to take the negative reviews with a few grains of salt. Perhaps they weren’t sure what to expect. This place leans heavily on Korean style cakes, which it seems they do well. There doesn’t seem to be a high degree of customisation, but that wasn’t an issue for me.
My wife is Japanese, and finds most cakes here to be overly sweet. Her birthday was approaching, and I wanted to get her a cake that she would enjoy. On trips to Don Quijote, I had noted that the cakes here resembled those you might find in Japan, and being a location with a large volume of Japanese traffic, they were likely marketing them to those whose preferences were similar to those of my wife.
I approached the counter and was greeted by a very kind lady who said these cakes were not so sweet, like those you would find at a cake shop in Korea. This does not mean they are not sweet, but it is much lighter and less rich than other cakes. I picked up a strawberry mousse cake for my wife, and they put her name on it (which I edited out of the photo for this post). The presentation was very nice, and it came in a good quality box that makes removal and replacement of the cake very easy, as well as a plastic cake knife. The cake itself was wonderful. The mousse is very light and airy, and it is still quite sweet, but not overwhelming, making it very easy to eat too much cake. I will certainly buy...
Read moreFound out in the evening that I needed to get a cake for someone’s birthday the next day, and I wanted to do better than a grocery store cake. My usual go-tos were closed by then, but I recalled this Korean bakery at the entrance of Don Quijote stayed open quite late.
There were quite a few to choose from, ranging from what looked to be a decadent chocolate cake that could serve 4-6 people, to smaller ones in vanilla and chocolate with colorful fresh fruit garnishing the top.
The gentleman who served me was quite friendly and happy to explain the cake and mousse flavors in each - finally settled on this super cute piggy cake primarily for the flavors: red velvet with a strawberry mousse filling and dusted with coconut. He noted that these cakes are not too sweet, per traditional Asian baking styles.
After boxing the cake, he also added candles and a plastic cake knife - a really nice touch. I’ll be coming back for...
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