Koa Pancake House — Restaurant in Honolulu

Awful, awful all around. 7:30am on a Sunday, I order macadamia pancakes and was told "our grill is down, we can't make pancakes." Thinking, well, you're a pancake house, this is odd, I ordered banana french toast. My husband's sweet bread french toast came out and then my "banana" french toast came out 10 minutes later, after he asked its status and was rudely told "it's coming, sit down". Not only that, but the servers around me delivered 5-7 other plates of pancakes to others sitting around us. When we asked, we were told the grill was only "temporarily down" So much for the "grill" being down, right? The french toast was flavorless - literally just an egg wash and grease. The banana? Sliced and thrown on top - not cooked inside. Waste of an extra dollar. The most unreal part - the waitress went around to check on every other table and offer drink refills except ours. We were the only white couple in there - is this a coincidence or quiet racism against two people who live across the street? Coincidence that I'm the only person you refused to serve pancakes to while the grill worked for everyone else? Unreal dining experience - you should be absolutely ashamed...

Friendly staff. Food was all mediocre. I got two eggs over medium, home fried potatoes, toast, and a cup of coffee. The eggs were ok the potatoes were dry and the coffee was just gross, the coffee could have been better if it were served with real cream instead of powder creamer packets (first ingredient on the creamer packets is corn syrup). After eating my breakfast I felt very ill. The ketchup is in those gross unlabeled bottles that aren't refrigerated and who know how old they are, not to mention the bottle was sticky. This place could have potential, and the staff was very friendly, the food just isn't that great. This was my third time going to this place (first time at this location) and each time I am thoroughly disappointed. Three stars for friendly service...

We love Koa. They are reasonable in price and their food is yummy. We always enjoy their pancakes, as it comes as a side with their breakfast dishes. Though I usually order their veggie omelet (YUM) but I tried the veggie burrito and loved it. Yummy and so inexpensive (Current price was about $6.50). Definitely would order again!! NOTE: We didn’t know til after we ordered but you can grab a table and order off the app instead of ordering at the counter. They’ll deliver your food to your table. We’ll do that...