Baskin-Robbins — Restaurant in Houghton

i had the worst ice cream experience of my life at this baskin robins, thanks to one of this location's drive-thru cashiers.

let me paint a little picture for you

my partner and i go to baskin robbins because we have a bogo sundae coupon. we're excited. we get in the drive thru and see that they have these items under the sundae menu (the one that says sundae) called creature creations. we get even more excited. i get the wizard because it's the coolest one. my partner gets the second coolest one (dragon) because i got there first, you snooze you lose. we get to the window and the cashier, BAILEY, looks at our coupon and flatly says "creature creations aren't sundaes". this was immediately followed by a demanding "$10.58". i cannot convey the tone through text but i can promise you it was fairly rude. at that point i'm bewildered. bailey stunlocked my brain and the only thing i was capable of doing was handing over the debit card. she starts to hand out our SUNDAES and little paper crowns, i'm excited again. nothing good can last at this baskin robins, though. we get a pristine looking dragon crown and one elf themed crown that is already sized for a small head and stained with coffee. if i could bet, i would say that hat was on a child before it got to me. gross. needless to say this absolutely harshed my vibe, so much so that we had to note bailey's name down from the reciept. when attempting to call the store, nobody picked up and we were sent to a voicemail box that was not set up. i just want to hear her say sorry. until then, we're a dairy queen household.

this story sounds satirical but i can promise you it is founded on fact and were are, in fact,...

I really love this place and was excited when it came to town, my favorite drink is the cappuccino blast but there’s about a 50/50 chance they’ll tell you they can’t make it because the “machine needs to be defrosted” or the blender is broken, but they can make the other drinks just fine. Hope they...

Too bad they didn't make the seating where you walk in. The view is beautiful, and you sit back from the windows. There is seating outside, but in the winter, it's a no go. The young gals that work there are very nice....