Bertner Cafe — Restaurant in Houston

Please note, this review is for a hospital cafeteria, and I'm basing it on the typical quality one should expect from such a setting. It's only fair to evaluate this experience with that in mind, rather than comparing it to a high-end steakhouse. 🤜 Location: Finding the cafeteria on B1 can feel like navigating a maze. However, you should be able to reach it from any elevator, and the directions are clearly marked at every hallway intersection. If you get lost, just ask someone who looks like they work at the hospital for help. 👍 Breakfast: The café offers a good variety for breakfast, including a yogurt station with customizable toppings, a grill for freshly prepared options, and a station with premade items. 👍 Breakfast: Prices for the breakfast items, especially the premade options, are very reasonable. 👍 Breakfast: The cheesy scrambled eggs are light and taste almost too perfect. 👍 Breakfast: I didn’t try them, but they serve the biggest breakfast sausages I’ve seen. 👍 Lunch: There's an even larger variety for lunch, including a grill (burgers, fries, etc.), a sandwich bar, cafeteria staples, and some heavier options. 👍 Lunch: The mac & cheese was really good, surprisingly so. 🤜 Lunch: The spaghetti's flavor was okay, but it was very easy to eat—no need to twist it around the fork. 👍 Lunch: The dirty rice had a nice spicy kick I didn’t expect. It could use a bit of salt, but that’s understandable, considering it's a hospital and some diners are on restricted diets. 🤜 Dinner: I haven’t been late enough to try dinner service, so I can't provide...

My husband and I ate at the grill inside of the cafe today. The hamburger was horrible. My husband asked for lettuce and tomato he didn't get either. I ordered the grilled cheese I asked for extra cheese. I didn't get my request. The tall light skinned lady that was cooking attitude was very unpleasant. That is not the first time. Every time I go there an she is cooking her attitude is bad. No matter how nice you try to be to her. All of Her responses to questions and orders are so ugly you hate to go there. My husband has been in St. Luke's for a month and I eat there sometimes twice a day but today was the straw that broke the camels back. I will not eat there again. Not for that kind of service. It seems like she doesn't want...

Gross, gross, gross. I do not think the hamburger is actual meat. Eggs are powdered for sure. Biscuit was the only thing I could stomach yesterday's breakfast, still bad. Chicken strips were one big tendon, just so disgusting. I ordered just a bagel with cream cheese, this can't be screwed up, wrong just a raw bagel thrown in a foil bag and one tiny cream cheese. Coffee taste like bad breathe. Definitely prison food, you'd think the state would be paying for it, nope, my insurance and I. Bring food, have someone bring you food, or starve, those are...