The stars are only because they have Zapps chips. The food is acceptable but 100% not worth the filthy dining area and service that isnāt exactly customer focused. I visited with my husband and two children. I was first told there was no childrenās menu then moments later was dictated a childrenās menu. Slightly confusing but okay. After an oddly inefficient order placement, we were told the machine froze so they would need to place it on another machine. Understandable. We finally get seated and next to fountain drink area where you expect to have utensils and napkins there were a few disheveled cardboard boxes so you had to get back in line to ask for these basics. After about 3 orders came out before ours we asked and were told our order was being āwrappedā and brought to us. Another 10 minutes go by and it turns out our food was in a to go bag in the back counter just sitting. No one noticed or cared to figure out what 4 sandwiches was doing there. Our name was never called. Overall we spent about an hour in the store. About 15 minutes was spent attempting to order(there were no other customers), 30 minutes was spent waiting for food and the rest was we spent frantically eating because we desperately wanted to get out there.
Lastly, all the prices on the menu were haphazardly scratched out with sharpie. I guess they had to raise their...
Ā Ā Ā Read moreStay far away. Used to be a great go-to sandwich shop but itās rapidly degraded over the past year to the point of embarrassment. Itās dirty and tired, employees are disheveled in whatever clothes they threw on, and they canāt even focus long enough to take an order coherently.
All three of my most recent visits theyāve failed to even make an order correctly. Iāve ordered the same sandwich since they opened this location (Damon Bruce on Dutch bread, no lettuce, yes to tomato and special sauce, add red onion). They used to execute flawlessly, but the new staff is incapable. One time it was just meat and onion rings. Next time it was meat, rings lettuce, This time they at least got red onions, but still no tomatoes and there was lettuce on the sandwich. Iām allergic to lettuce so Iāve had to sit there every time picking the lettuce off due to the terrible staff.
Add on top the sandwiches are now $16 and taste nothing like they should and this place is not with anyone stopping in. Unless they get new management and employees that actually care about delivering the Ikeās product nobody should be stopping here, much less paying $16 for the abysmal product.
Note to the company below, I did go on the website and filled out the contact form immediately after it happened nobody...
Ā Ā Ā Read moreFirst time trying this place. You are better off picking up - parking is a nightmare. You can probably find parking on the street and you'll have to walk. Get those steps in! Now, on to the food. There's about 1 million options here, so I actually am not a fan of that. Leaving folks with decision fatigue is not a good move. But I digress. I ended up getting the "James and giant peach" vegan fried "chicken" with cheddar and honey mustard sauce. Added jalapenos, banana peppers, red onions, pickles for free. Got it in the dutch bread - I recommend. Not sure what dutch bread is, but it's tasty. I don't think this is a place for "clean" sandwiches. You can add stuff like mozzerala sticks and fries to your sandwich, if you're in to having heart attacks at lunch. I just did the sandwich alone and it was more than enough. Also, it's not cheap! $12 bucks or so for a sandwich - california chain with california prices. Don't think this is a regular spot for me but definitely a nice changeup from other sandwich joints in h-town.
Go try Ike's love and sandwiches and see...
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