McDonald's — Restaurant in Houston

Today, May 16th 2024 at 11:30 p.m. I visited this McDonald's that is right down the street from where I live. This is the Galleria area so I always expect top-notch service because we always have top notch service anywhere else we go. The same should go for fast food.

I cannot believe the kind of service I just received from whose name I'm told is "Daniella", a dark complected Latina. We had ordered two large drinks, no ice. We are getting a cold, and we cannot be drinking things that are extremely cold. But we had been working all night and needed refreshments. We then received two mediums, and Daniela was not only extremely rude, but she was sarcastic and disrespectful to us. We understand Spanish but we cannot speak it very well, and she kept on talking at us in Spanish and basically saying that we were trying to trick our way into getting more drink? Because we didn't order ice? But we paid our dues for large sizes for a reason. And if we cannot get what we paid for then why in the world do we pay for it in the first place? She was being so rude, even her hand gestures and her little snapping of the fingers towards us was just unacceptable and I asked to speak to the manager or somebody in charge, and somebody by the name Daniel, approach the window and I explained to him that I understand we are the last order that they have, that they are probably tired and want to go home, but this is a very simple ordeal. Give me what I paid for. I told him I get that the machine dispenses a predisposed amount based on the size, she tried talking over me and I talked over her. Just comes to show how disrespectful this woman is. He agreed and gave us our large. Only for us to find out that our water that we ordered, large, had ice. When we had asked for no eyes. She started talking a lot of mess about us to Daniel while we were waiting in our cars and the window was wide open. Again, we can understand Spanish but we just cannot speak it very well. This is completely unacceptable and I will be reaching out to a district manager to rectify the situation because I don't expect to be treated the...

Dining Experience @ McDonald's. . A prominent symbol of globalisation and 'the American way of life', McDonald's is immediately recognisable by its stylised 'M' shaped logo known as the 'Golden Arches'. . The Burger Double Quarter Pounder With Cheese (USD $7.79) is a straightforward burger that is greasy yet satisfying. . Introduced in 1971 by franchisee Alcide 'Al' Eugene Bernardin, it consists of 2 juicy tender quarter-pound (or 120 grams) ground beef patties, juicy dill pickles, crisp sliced white onions, gooey American cheese, thick tomato ketchup, and rich yellow mustard, all sandwiched between fluffy wheat burger buns studded with crunchy sesame seeds. . Bite in and you're rewarded with robust meaty salty savoury vegetal sour earthy spice bready sweet nutty flavour. . Introduced in 1967 by franchisee Michael James 'Jim' Delligatti, the Burger Big Mac (USD $5.39) is one of McDonald's most iconic burgers, a symbol of fast-food and American cuisine. . It consists of 2 tender ground beef patties, crisp lettuce, juicy dill pickles, crisp finely chopped white onions, gooey American cheese, and creamy secret special sauce, all sandwiched between a fluffy soft 3-part wheat burger buns studded with crunchy sesame seeds. . Bite in to get the pleasant bready sweet meaty savoury vegetal earthy cheesy salty sour spice nutty flavour. Certainly a filling and messy burger to consume, especially nearing the end. . The Big Mac is so ubiquitous, that since 1986, it has served as an informal economic indicator to compare real-world purchasing power between different countries (known as the "Big Mac Index'). . Their signature shoestring thin-cut straight Fries (USD $3.19) are made from russet potatoes, and have a crisp exterior, a fluffy interior, and an addictive starchy salty savoury flavour. Also available in an unsalted version, these are best eaten...

I had decided to do the mcdvoice survey and try out the receipt buy any sandwich get one free! I was very excited plus on my lunch break! When I went to the drive thru I ordered 2 filet o fish sandwiches. But when I got to the window to pay all my excitement went downhill. I handed the receipt to the gentleman, he had no idea what it is! And he gave it to a woman who is off the clock and she was very rude, I had to keep repeating my order to her. Which is 2 filled o fish! 🤔..when I handed my card to pay ..she still got my order wrong ! She put a quarter pounder and 2 fish sandwiches..when I went to the pick up window I had spoken to the manager about my order being wrong! The woman who took my order yelled saying I can only get Quarter Pounder with my receipt, while I was talking to the manager. The manager looked at the receipt and seen it say any sandwich and get one free, but still respond to me that the other lady said it's only good for Quarter Pounder! First mistake is the employees did not read the receipt . Secondly, the manager is listening to an employee instead of doing what the receipt said. Third, when the employees are off the clock they should not have the say so or taking people order. This fast food place really need to be more inclusive environment, because some of the employees do not understand or read in English. Otherwise this matter would had...