Ojos Locos Sports Cantina (Memorial - Houston, TX) — Restaurant in Houston

There should be a choice for zero stars, as what this place really deserves it!

Horrible service! Unprofessional management!

I go there regularly to see the beautiful waitresses and for some food and beer. I sometimes hit the North or the 59 locations.

I mostly ask for one waitress; of course, because I have a preference for one of the girls to serve me. I usually have four or five names so I can always ask for someone I know, that can take care of me, and that I consider pretty as well.

I walked in to this location and I ask for one girl and they said she is on break. No big deal. I asked for another one and I said to sit in a table and she will be there. Then another girl goes and greets me. I pointed out that I asked for one girl and if she can wait on me. Then my server tells me that she is "busy with her tables" (???). I don't see an apparent reason why she cannot take care of me, as many waitresses there takes care of many tables at the same time and she had, at that time, three one-tops and one two-top. I was not that happy about it, specially since this is not the first time this occurred.

First at all, let me say the kind of client I am. I look for some talking to the servers; but I am only a little talkative and I always respect them. I don't consume a lot most of the time, but I leave a $10 tip in a $10 to $20 tab (I adjust more or less tip according to the service quality). I sometimes take one friend and tip even more. Nothing abnormal as you can see...

Well. That feeling ended today. After I informed the manager about the situation (Fernanda, I guess, which did not do anything at all), she said she will "talk to them". Lame answer. And then, after I finished my meal, I saw the first waitress back on the floor, Brittany. So I wanted to sit with her and drink a couple of beers. I got service denied on me from her, as the manager is in some sort of obscure agreement with these girls.

I don't know if it is because most of the time I don't consume a lot, or I don't drink, or the fact that there are some girls (and even the manager, an ex-server) that try to do whatever they want and run the place at their please. But it is just bad! They made me feel like an undesirable person. Maybe I'd understand the situation better is they explain the reason of this behavior in a kind and professional manner, but nothing of this happened. And I was thinking on writing a review on Facebook, but of course, comments are disabled, and I can only imagine that the reason for it is that they perform horrible most of the time.

They made me feel very unwelcomed. I will not be back at this location, and I will make sure my friends know. Even though I like the 59 location, these kind of issues (as I repeat, this is not the only one occurred at this place) make me feel the other locations hard to recommend and patronize as well.

I am an educated, well-mannered and professional person, but these mafia girls really know how to make a person fell like a...

As a pervious bartender I have never been so offended. I hate that the manager did not take the time to interact with me and consider what me and my table had to offer as clients. We come here every Friday and try to have a good time after a long week of work and even through there were 6 people at our table and we had 4 beers each she decided that we were all under the influence. As someone who has worked at a bar before I take people under my care being drunk very seriously and I would never place a waitress under that kind of pressure. However, it seams the manager doesn’t take the time to pay attention and talk to her clients ever after I asked several timers to speak with her. Good costumer service is so under minded during these hard times and I really wish people would take the time to take care of their clients considering they have all been stuck at home for so long. Had COVID ruined what we consider good costumer service? I would appreciate if the maneuver in charge tonight was made to take her TABC one more time. It clearly states what the rules of individuals under the influence are. If you are not interacting with the client and the waitress is asking you to go to the table as a manager you should oblige. I really hated to end such a good night on such a bad note because of someone who didn’t take the time to talk to me. I hope people haven’t forgotten how to be polite and interact with other humans after COVID. Costumer service always states if you ask for a manager you should be able to speak to one and that was not my experience tonight. Thank you Ms. carol for ignoring...

Got kicked out because I didn't want to give my seat up to a caucasian woman. (Other seats were available)

Went to Ojo's Locos Memorial to grab a quick drink after a long day at work. Went inside and sat at the bar. The waitress said you need a wristband. I said Why? She said its a fight 2nite. I said im only here for about 30 minutes and headed home. The mgr walked up and said everyone has to buy a wristband. I said cool and handed him the cash.

I had one drink and was about to order food and realized I left my debit card in the car. I told the bartender i was going to get it and she said ok. Told the guy sitting next to me as well. I ran out to grab it and came straight back in.

When I walked in it was a caucasian lady sitting in my seat at the bar. I calmly told her I was sitting there and had a tab open and she said no worries I see a table opened I wanted I will grab it. The manager walks up and says excuse me maam you can stay there. She said Im actually moving to the table its ok. The manager said no its not ok. The guy can find another seat. The lady ignored him and went to her new table.

I was then approached by another manager saying I had to leave. I said why? He said because of the little disruption you made. I said what disruption I was calm and peaceful and the lady was cool as well. I simply sat back in the seat i was sitting in and she got the table she wanted. He said sorry you have to go I dont have to have a reason for you..... Guess thats 2023 as a black...