Shandy's — Restaurant in Houston

I'm not sure why this place has so many good reviews. It was disappointing in so many ways. I've been to several restaurants around the Heights and in Houston and will definitely not be returning here.

Cons: overpriced - The portions are small given the cost. I got a small burger which came with only a few fries. The quality of food wasnt great either. It definitely wasn't worth what we paid for it. We should have just gone to Local Foods. Food was not good. - The chicken soup looked like watered down canned chicken noodle soup....It tasted like it too. The sandwiches and burgers consisted of just meat, bread, and cheese...definitely something you could make at home-and probably better. I was surprised that there's no lettuce or tomatoes on the burger unless you request it. When the lettuce arrived, it was soggy and looked old. The pasta my friend ordered was dry and barely had any pasta sauce. It was bland too.No one enjoyed their food and they seemed to be skimping out on the portion size and quality of food. Lack of customer service. The waitress didn't look like she wanted to be there and wasn't very friendly. No one greeted us at the door. We weren't confused about whether we should seat ourselves or be seated. It was also hard to get our waitress's attention when we needed something. She was often in the back area. Needs more variety. It was difficult to choose what to order unless you wanted a sandwich, burger, or salad. Food descriptions weren't appetizing either. Menu needs work. Food took a while to come out. Restaurant was mostly empty during lunch hour. That should have been a red flag. No coffee selection. Parking was somewhat limited since it's the Heights and on 19th street. Mediocre ambiance- has potential but lacks character and a vibe. Pros Easy to get a table since there aren't many people there Casual

I really wanted to love this place but was very...

I am delighted to share my wonderful experience at Shandys, a restaurant that truly impressed me with their outstanding food, exceptional customer service, and amazing drinks.

From the moment I walked into Shandys, I was struck by the warm and inviting ambiance. The decor was modern and elegant, with comfortable seating and soft lighting that created a cozy and intimate atmosphere. The staff was incredibly friendly and attentive, making me feel welcomed and valued as a customer.

But the real star of the show was the food. Shandys offers an incredible selection of dishes that are expertly prepared with the freshest ingredients. The flavors and textures were simply amazing, and every bite was a culinary delight. The menu featured a diverse range of dishes, from classic comfort food to innovative and creative offerings, all of which were executed to perfection.

One of the things that stood out to me the most about Shandys was their drinks. They have an impressive selection of craft cocktails, beers, and wines that perfectly complemented our meals. The drinks were beautifully presented and tasted fantastic, adding an extra layer of enjoyment to our dining experience.

But what really made our visit to Shandys memorable was the customer service. The staff was friendly, knowledgeable, and went above and beyond to ensure that we had a great time. They were happy to provide recommendations, answer any questions we had, and made sure that we had everything we needed throughout our meal.

Overall, I cannot recommend Shandys highly enough. If you're looking for a restaurant that offers excellent food, fantastic drinks, and exceptional customer service, then this is the place for you. Whether you're visiting for a romantic dinner or a night out with friends, Shandys is the perfect choice for a memorable and enjoyable...

I have been coming here since their grand opening and the food, atmosphere and customer service were great, until Wednesday night.

I was there with a date and the owner/waitress came with our ticket. She took my date’s card to pay for the meal.

He checked his account and told me that she charged him two different charges $51 and $118, at the same time.

When she can back with the receipts, he tried to tell her AND show her that he was charged for our meal and someone’s meal. She never stopped to look at his charges, she just immediately blamed the bank for a $118 charge. I then advised her to listen and look instead of jumping on the defense and showed her that SHE made the error.

She then realized that she had the credit card of the other table, but swiped my date’s card for both tables. Instead of sincerely apologizing for her error and humbling herself, she shrugged her shoulders and said “well, it was an accident.” At that point, I told her to go fix it and void the transaction.

She came back to the table with a receipt showing that she voided the transaction and continued to shrug her shoulders and state “it was an accident” and still no apology or remorse.

Be that as it may, she was flirting with the men at the table of the bill my date paid along with ours. She wasn’t paying attention to what she was doing and paid two tables to the wrong card. She had NO humility and NO remorse about what she had done and now, not only has she lost me as a customer, but she has lost my following as customers.

A sincere apology and changed actions go along way....