Chick-fil-A — Restaurant in Huntersville

my family and I were here helping my daughter move into her new apartment and I was sent out to get lunch and I must say when I visited this Chick-fil-A on Saturday December 10th. I frequent Chick-fil-A's a lot and this was by far my worst customer service experience. When I pulled up to the window to get my food there was a group of employees congregating on the inside of the window while two other employees that were on the outside were conversating with them they were laughing talking cursing speaking very inappropriately I have never ever seen this type of behavior at a Chick-fil-A before I've got nothing but excellent customer service every single time other than this one and as I stated befor e I frequent Chick-fil-A's a lot I would advise someone to ask these employees to take their job a little more seriously and to remain professional at all times because that behavior was...

Extremely slow and poor service. I went there the other day to get some fries. 2 cashiers, one texting and the other one staring out in space like I wasn't even there. I asked if i could order and he took my order. I then saw the unmasked man in the back take the already cooked fries in the tray and dump them back into the basket and recook. I took my fries back to my work and they were very crunchy. I called Chik Fil A and asked to speak with Tony the owner (knowing very well he was probably not there, because the service is much better when he is there.). I spoke with Kimberly and she said that is not standard practice to re cook fries and she would address it, not offering me any fresh fries. I didn't ask for them either since the service and the poor health precautions the employees take do not meet...

You know what's really good at Chick-fil-A that I almost never hear anyone talk about? Their breakfast!!! In my opinion, they have some really good breakfast items on the menu to try!!! My personal favorite Chick-fil-A menu item is the breakfast burrito. The breakfast burrito I usually get has chicken, scrambled eggs, cheese, hash browns, and peppers in them. I'm actually not sure about the peppers but I think they have peppers in them. But wow is it good!!! And the burrito bread is actually really good too!!! It's the perfect thickness for a burrito. You also have the option to change it to a sausage burrito if chicken isn't your favorite breakfast meat. Overall I give the breakfast burrito a 5/5 because it's really good and it's my go to Chick-fil-A...