7 Brew Coffee — Restaurant in Huntsville

Very pleasantly surprised with this drive through coffee shop! 4.5/5! When I visit again if I have as good an experience as the first time I'll update and round up.

I pulled through at around 1:30 a week or two ago looking for a refreshment. There was no one in line so I was able to pull right up. Maybe I missed something, but I never saw an actual physical menu anywhere. There were signs where you could scan a QR code and that's fine if there's a line to wait in but a little awkward if not - or if you don't have/can't use a smartphone. There were also a couple of specials written on the window near where the staff members were taking orders.

Luckily, I was greeted by an absolutely sweetheart of an employee - I wanna say her name was Madison - who was so kind and helpful! Since there was no one behind me in line I was able to Google and pull up the menu and take a moment to look it over. Madison was also happy to provide recommendations and lots of great info about their products and specials. She also got me set up with their rewards/membership. Getting points seems easy and so far the notifications have been very minimal and not annoying.

I wound up ordering a medium iced German Chocolate original. They have calorie info posted which is nice (though also a little ouch haha). I don't remember the exact price but it was definitely less than $6 which is really pretty good for the size and quality of the drink.

One small disclaimer is this definitely seems to be a place for people who like their coffee drinks sweet. That's perfect for me (big fan of caffeine and dessert in a cup), but just something to be aware of. Their menu says they can customize sweetness though, so maybe you can make it to your liking if sweet drinks aren't your thing.

Anyway, I loved the German chocolate! You could really taste the coconut AND the chocolate. It was delicious and pepped me right up and was perfectly cool on a hot day.

I look forward to visiting again and trying other drinks or returning to the German chocolate. Kudos for the outstanding service, competitive price, and...

I usually have an amazing experience at this 7 Brew. However, that was not the case today. I went today around 7:15 pm and I ordered a drink for myself and a pup cup for my dog. A female employee gave me my drink and asked me what my dog’s name was, to which I responded. She then laughed and said, “lights on, no one’s home”, while looking at my dog. I looked at her and gave her a confused look, to which she repeated, still laughing, “light’s on, no one’s home”, again, referring to my dog. For those who do not know, this is something someone says when someone looks dumb or stupid. I, obviously, love my dog very much. She is in fact, not dumb, but she is actually very smart. An insult to my dog is worse than an insult to me in my eyes. So, I did not appreciate this comment whatsoever. As this was extremely rude, I had nothing to say so, I began to drive away. As I drove away, with my windows down, I heard this female employee say to her coworkers, while still laughing, “I just insulted that lady’s dog!”. She said it in a manner as if she were proud of herself and was bragging about insulting a stranger’s dog. She repeated again to her coworkers that she had, “just insulted that lady’s dog” while laughing. A male employee then said, while laughing, “she didn’t seem happy with that”. At this point, I had driven out of the drive-thru and could hear no more of their conversation. This was extremely upsetting and very rude. I have never seen this female employee before and I hope to never see her again. I wish there was a way I could get in contact with whoever runs this stand to let them know about this employee’s extremely unprofessional and hurtful behavior. I thought that 7 Brew prided itself on its employees being nice and friendly to customers so, this was a complete shock and letdown. I am disappointed and conflicted now because I love this place so much, but I feel like I cannot return. I am very frustrated and disappointed. Would give 0 zero stars if I could. I will be telling friends, family, coworkers, and anyone else who will listen to not return to...

My girlfriend and I are regulars at 7 Brew, and I rarely leave negative reviews. Most of the time, I just let things slide. But tonight was disappointing enough that I felt the need to speak up.

It was a Friday night, and I decided to surprise my girlfriend with a coffee after her long shift. I pulled up to the drive-thru and was greeted by a ginger-haired cashier who took my order without any attitude. All seemed normal. He didn’t ask for my phone number for my rewards account, but I mentioned it and he entered it quickly.

Then he gave me the total, and I tapped to pay. After that, he flipped the screen to ask if I wanted to leave a tip. I selected “No tip” and signed. That’s when everything changed—his body language instantly shifted. He went from neutral to clearly cold and uninterested.

A couple of minutes later, the drink was ready. He handed me the coffee and straw without a word. No “here you go,” no “thank you,” no “have a good night.” Just silence. I said “Have a good night,” and he ignored me. I said it again, louder, and he finally gave me a forced response, like I was bothering him. It was obvious the attitude change was because I didn’t leave a tip.

Let’s be real—how can I justify tipping 20% on a $5–$6 coffee for someone just ringing me up and handing over a drink? My girlfriend and I are both servers. We understand tipping. Servers make $2.13 an hour and rely on tips for their livelihood—but we also provide actual service to earn those tips. This was not that.

Honestly, 7 Brew should reconsider having the tip option at all. It sets up customers for an awkward and even toxic experience—like the one I had tonight. Why don’t I get prompted to tip when I grab a coffee at McDonald’s? It’s the same setup: pull up, order, pay, drive off. What makes 7 Brew so different that they need to create this added pressure, especially when it leads to staff giving poor treatment based on tip decisions?

Tonight felt like a waste of time and money. What was meant to be a kind gesture turned into a frustrating and...