Shipley Do-Nuts — Restaurant in Huntsville

I almost never give a 1 star review but its warranted. Shipleys is a lazy attempt to sell donuts at a premium price. Lobby is closed since covid began and it's the end of 2022. Seems absurd. One would think if the new permanent format is a drive thru that in 3 years they would put a menu up showing what they have to sell, nope. Only drive thru I know of with no menu or posted prices. (Important comment, read on) What is inexcusable is charging over $30 for a dozen glaze, dozen chocolate glaze, two coffees and a bottle of milk at a drive thru only shop. What is robbery is realizing the Sat 7am donuts appear to be day old donuts. Every donut was stiff, dry and cold. We ended up throwing them away. There are other options nearby that provide better donuts, with a selection you can see to choose from, at a more reasonable price with the optional benefit of eating them inside so not messing up your car.

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Very poor customer service. We waited around while the people talked so we decided to leave. The lady saw us standing at the counter and decided we could wait while she and a coworker could talk. Never again with this place... It important that we leave reviews to avoid this kind of customer service and keep owners honest. Many people accept this behavior and storm out mad as the lady before us... Good luck with your experience here. Oops I almost forgot to mention AVOID coming after 930 -10 because they don’t have doughnuts only leftovers. There is nothing to choose from. You will get the same selection going to a...

They overcharge a dollar more on donuts, meanwhile, all other Shipley for a dozen mix is the same price regardless... And care how they serve your coffee or drinks guy keeps putting his finger on tip of where I drink, I ask him to get me another one and he continues to put his finger on the tip of where I drink my coffee I ask for 3rd time, and told him don't put your hand on my top tip, that where I drink my coffee... and their donuts are not as good as other Shipley donuts, to be charging a...