Dairy Queen Grill & Chill — Restaurant in Indiana

We ordered a mushroom swiss burger with extra mushrooms and were about to leave when we decided to make sure they put mushrooms on it this time. (because in the past they have been terrible about putting the mushrooms on the MUSHROOM swiss burger) It didn't have any mushrooms on it again. Even after specifying EXTRA. We went back inside and showed them the lack of mushrooms and they apologized and made another. We were satisfied until we got home and opened the burger only to find that this one too did not have any mushrooms. We came in exclusively because we didn't get mushrooms and they didn't put mushrooms on the new one. I should say that they were dead empty and the drive through barely had anyone coming through. The service was excellent besides this...

I'm not sure what Dairy Queen is doing wrong but they are all literally the same. Crappy rude lazy employees, slow confused service, food it's self not too bad. This particular location cut us off several times trying to order in the drive thur. "IS THAT IT?!" Is what the cashier kept saying. At the window I handed her a $20, my total was $13, she waited there like I owed more money. She basically threw the bag of food at me and the window slammed shut. I needed some sauce. Took her forever to walk back to the window​. She opened it and just stared at me, didn't ask what I needed, didn't apologize nothing. First and...

I’ve always had great service at this Dairy Queen. My service was so good this morning that I had to hop on google to tell everyone about it! I had called a head the day before and put in a breakfast order for 20 people for pick up the following day. From the moment they answered the phone from picking up the order. The entire staff went above and beyond. From answering a million questions on the phone. To making sure we had everything from salt and pepper, utensils, butter and jelly for the biscuits. They even offered to help me out to the car. They were pleasant to deal with first thing in the morning. 10 out of...