Dear Meijer,
I want to thank you for the specials today. Of course by 4pm, the store was basically out of the chicken, pork, and other meat deals. Honestly, I bet there were more stock, but we will get to why the bins were empty later.
I see that you are hiring. I don't understand why? Are you hiring to help with the cleaning of the aisles? As customers, myself included had rolled through the puddles through two or more of them, which have obviously been there for hours as there were a plethora of track marks, some which had been there quite awhile.
Could you be hiring for baggers, and attendants at the check out stations? I'm guessing so since while I waited watching customers bag their items at a hurry up pace so they didn't clog up other people who had been waiting a long time apparently. As, i'm sure you can understand, it takes awhile to both put your things out of the cart and then bag them yourself.
Personally, I bagged my own items while two of your employees just stood by talking to each other, which they had been since I waited in line maybe 15 minutes. I couldn't tell you how many times your employees had to actually stop talking to go help people that had to pretty much yell for help since no attention was being paid to the self check out area.
Or are you hiring for more employees to stand around up front as they apparently rotated each other out with what was obvious smoke/text breaks that were on the clock. At one point in time I counted six employees standing around talking, walking in and outside, while customers bagged their own items in the regular lines, with customers having to voice to be helped on your self check out lanes that are specifically set up to notify the "attendants on duty" that help is needed.
Maybe they are under paid, and over worked, which I could understand, and that falls on the management, which I never saw once.
So for my trip, you get a 1 on cleanliness (seriously it was really dirty) 4 on prices (unfortunately they were out of most of the good ones), Management gets a -7 as they apparently have no control over their employees. Lastly, you get a -125 as in dollars, for that is what you have lost from me weekly as a...
Read moreThere are several types of people when it comes to shopping for items other than groceries. I am apparently not a Meijer's type. With the exception of a select very few items that were "not a bad deal" I found myself saying out loud "are they serious?!?!" "They've got to be kidding!!". Even clearance item pricing was no better than regular prices at the store at which I regularly shop. The only thing going for Meijers is the -open later than every other shopping center in Kentuckianna- hours of closing at 12 midnight. As far as selection, a fair estimate would be 3 out of 20 items I went to specifically purchase were actually in stock, the other 17 items were either sold out or not even stocked. Even items I went for as far as 3 weeks ago were still not reordered and stocked on the shelf.
I wish I were making this up but unfortunately I am not. Over a course of a couple months I can find hardly any positive feedback here so I will patiently bide my time until Wal-Mart has later open hours or try to get shopping done in a mad rush after work...not my choice of after work festivities!!.
Meijer people...Target people (insert entire review here, word for word)...nothing personal but I dont get how you keep coming back. As for me?! I'll still visit Meijer's and wander aimlessly, hoping to find at least a couple items I came for but I miss my familiar Wally-World 24 hour zombie watching trips for...
Read moreYesterday I went to the store on Charlestown Rd. to return a piece of luggage. As soon as I walked through the front door, the greeter informed me that the customer service desk was closed. I questioned her again and she said that there was no one working at the service desk so it was closed. I had driven about 20 miles to make this return and we know how expensive gas is these days. I walked down to the customer service desk and another employee was working nearby. I told her that I had a return and she said, once again, the customer service desk was closed. She suggested that I drive to the store in Jeffersonville and “maybe” their service desk would be open. Of course, I was not happy with that answer so I asked to speak to the manager. I was very pleasant and did not cause a scene but I was not going to drive all the way home and “try” it another day! A woman (manager, I assume) came over begrudgingly and mumbled, “it’s not my fault people don’t show up to work.” I understand the frustration with today’s employee issues but you can’t take it out on your customers! They happily accepted my money for the purchase but they certainly felt that my return (and gas money) were not important … so much for CUSTOMER SERVICE. She finally processed my return but I knew she was NOT happy with me. I thanked her and went on my way. Because of this incident, Meijers has lost me...
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