Wendy's — Restaurant in Inglewood

Recently I placed an order at this location Beware mobile order users who place orders at this location, this is the 3rd time I’m told at this location that they are out of an item after I’ve placed an order on the app. On nov 8 midnight I placed an order for chicken nuggets after wanting some after work. I inform the worker that I’m here to pick up a mobile order and I’m told to go to the next window, I get there and I was being charged for an order, I let them know I paid through the mombile app and then get told that my order was not in their system. Both the worker and night manager are “looking” for my order and then get told my order was not in their system and that they were out of chicken nuggets, why not tell me that before pulling up? I go to cancel the order and the app tells me it was already processed and refreshed my screen. I contacted Wendy’s for a refund and was only offered store credit of 20, my order was 15$ Wendy’s I just want my money back, i dont know if the workers were just finding an excuse to not complete my order or what but it’s the 3rd time now, I was told by a Wendy’s rep that a general manager would reach out but it’s been radio silence Do better please, I had to go to another location...

I had the most horrible experience at this location today with an employee named Tynisha. She had a disgusting attitude upon greeting. I ordered 4 breakfast combos with potatoes and I requested the potatoes to be fresh. If looks could kill. Her face said it all. The reason I ordered 4 combos was so that it wouldn’t be an inconvenience for the employee to make the potatoes fresh. She just stalely tells me my total and walks away. I had to grab my own receipt. She gives me four bags with my food in it. I asked may I have a bigger bag with handles she just drops/throws the bag on the counter even though she saw my hand out ready to receive the bag. She is very disrespectful, unpleasant, disgusting attitude, & absolutely unprofessional. I believe she’s unaware of the impact she makes on peoples mornings. People are starting their day getting breakfast and her attitude can affect their whole day. There is no reason why this woman’s energy should’ve followed me throughout my day. She really needs to be fired or severely...

I always order online and typically pick up my order to go home and eat after work. When adding any kind of modifications to your food, they are very unlikely to even do what you request. For example.... I always add extra mustard on my sandwich.... however, I've gotten no mustard and extra mayo, no mayo or mustard, or a tiny bit of mustard and a usual amount of mayo. Come on you guys... I just want my mustard.... recently they stopped giving online orders thru the drive thru window even though you have that option to pick it up in drive thru. This store has been frustrating recently! I'm not coming back here! It's frustrating that I've always picked up my mobile orders in drive thru but noe they make you go inside the store to pick them up! Why even have the option to pick up in drive thru if you won't allow it!!??? I'm done! Not coming back here! Food is good but the service is...