Baskin-Robbins — Restaurant in Issaquah

Went two times in one week. First time employee told me that I couldn't taste test a flavor. Really stupid policy since it is time to get past Covid-hysteria. 31 flavors and you can't try any??? He was also kind of quick and dismissive. Saw another comment about him. Not surprising. Went back a few days later and two different employees working. Since I couldn't taste test the one I wanted to last time I asked which was better between the one I wanted to try and a similar one. I was told "I don't know, I don't live in your head." Was asking for an opinion, not diagnosis. Forgivable if the employee wasn't otherwise also rude and dismissive. Also, since I work in Cust Svc it takes a lot for me to call out an employee. Like they have to go beyond "not polite" and tread into "actively rude" territory. I'm there for ice cream though, not friendly people. I'd probably give 5 stars even with current employee issues. Current employees issues + no sample... ehhh. Ice cream was decent though. I like the chocolate dipped cones (even if both times I was told they were out before they looked and...

Baskin-Robbins has become a staple for my family on special occasions and during the peak of summer heat. It's our go-to place for a quick, delightful treat, and it never disappoints. The staff here are consistently kind and helpful, making each visit smooth and pleasant.

The ice cream, as expected, is always delicious. They have a wide variety of flavors, but I have to give a special shoutout to the Cookie Monster flavor—it's my personal favorite and always hits the spot with its sweet, cookie-filled goodness.

While the atmosphere is pretty basic, it's exactly what you'd expect from a classic ice cream shop. We usually don't linger long, but the environment is always clean and welcoming, which is more than enough when you're there for the ice cream.

For anyone looking for a reliable spot to satisfy a sweet tooth, Baskin-Robbins is highly recommended. Whether it's cooling off on a hot day or celebrating a family milestone with a scoop or two, it's a place that promises and delivers simple joy in every...

As a food delivery driver, the employees did not inform me they would be 20 minutes late in preparing my order. They had two staff members and were helping every single customer who came in after me instead of preparing the online order that was already late. Please do better for delivery drivers who are just trying to make a living.

RESPONSE TO OWNER REPLY: The store did not have customers waiting 5-10 minutes. Your employees were helping new customers who came in long after I did and after I informed them of the order’s existence. I informed your staff of the order and stood within their view less than 3 feet from the register the entire time and watched them do everything but work on the order. I appreciate your willingness to work on this. Drivers cancel because of behavior like this. Cold Stone is a phenomenal place to pick up from in comparison and every delivery...