Rockne's N Canton — Restaurant in Jackson Township

Worst experience we have ever had while dining out. Our waitress was beyond unprofessional and honestly lazy at her job. We had to ask multiple times for things like refills on our drinks, a spoon for my daughter to eat her dinner. It was a little annoying however our waitress was more worried about gossiping than actually doing her job. Apparently one of the other waitresses she can't stand to hear her talk because she is just that dumb. Then she continues to tell the girl she was talking to not say anything because she really does love the dumb girl and doesn't want her to know she was talking about her. Our waitress got back on task bringing over our bill while we were still eating. We finish eating and the waitress hasn't come back for the bill. We wait and wait my husband even pushes the bill out so it is hanging over the table but our waitress is still too busy talking about how she just feels like starting a rumor about someone. She walks away and my husband got up from the table asking for someone to take his payment so we can leave. He was told by a waitress other than our own that she couldn't do it so he went up to the front to have them do it. While Myself and our two small children are still waiting for a box for their food. Our waitress was so kind to run her mouth about us. The " Well they didn't have their f$%@ing bill on the end of the table" right in front of my 4 and 5 year old children sure was not appreciated or appropriate. I stood up and told her she needed to watch her mouth in front of my children, grow up, and learn to be professional. Her response "I didn't see you there". Worst and most unprofessional...

Horrible and inconsistent management! My family and I ate here last night for a celebration and the first part of the party asked if we could combine tables so we could sit together When the second portion of our party arrived, they asked the same thing (without realizing it had already been asked). The answer to the questions both times by different restaurant staff was no they are not allowed to combine tables because then it would impede on the safety of the tables across from them by being in the aisle. We understood this due to all the new regulations with Covid 19. However, as we were eating our meals, restaurant staff began combining tables across from us. When management was questioned why it was okay for this large group to combine tables and impede in our space, he had no answer and instead was very rude and flippant about the situation. He did nothing to stop the tables from being combined and allowed the table to be sat, now in our space and breaking the safety violations we were told could not be broken just an hour beforehand. This is very disappointing. They need to have better training for their staff so "mistakes" like this do not happen again. Perhaps they need to have a refresher from the health department for clarity on what their safety regulations...

Great food and service once we got to our table. Everything beforehand is why we won’t be back. Had it not been that it was a long work day we would have left before being seated. We came in at a 7:30 tonight and the three hostesses were continuously telling customers there was a 45 minute wait so that they wouldn’t want to stay for a table and they could clock out by 9:00. Anybody that accepted the 45 minutes was laughed at after they walked away after the hostesses said, “Why would they wait that long?” in an extremely annoyed tone. After 15 minutes people that accepted the “outrageous” wait time would get sat and some asked how it was so quick. The girls even told one group they must have misspoke when they said 45 minutes. Don’t let Natalie, Kaylee, and the third with no name help you if you stop in and they’re working. We won’t be back. Very disappointing to see as a customer. Especially since they didn’t even try to hide it. This is a photo of Kaylee slamming her head down after somebody accepted the fictitious wait time (an hour and a half before closing)....