OfficeMax — Local services in Jackson Township

That one employee who shouldn’t work in customer service…

Went in and there was no line and I heard one of the print people complaining about me standing in line and how “so many people were there.” He continued to be difficult to work with and texted/was in his phone as more people came in and got in line and he again complained that “so many people” were coming and that “Nobody came in” from 9-until the last hour of his shift. Other customers and I laughingly joked with him that he only had an hour left and he said “I could just leave.” A lady in line joked saying “but you wouldn’t” and he retorted “I have before!”

As I waited, him and his coworker made fun of a print editing job for an older customer sitting waiting for his order. It was so sad and embarrassing for that man.

When working with me he took off his hat and scratched his head and got purple flakes all over the counter and his hand and didn’t clean it up.

I went up to the front and let one of the cashiers know about his attitude and they brushed me off. Listen, if you don’t want to work customer service, then don’t! Lots of jobs out there! Ended up not printing with them. I couldn’t handle...

Signs in front window say we fix PC's. I brought 3 Panasonic Tough Books into the store with the same problem. All 3 had USB ports that worked intermittently. They told me they only fix software issues. If I needed a new hard drive or a virus removed they would be happy to help me. 10-07-17 @ 7:48pm Saturday evening. Over the 27 years I have been in business we have spent a reasonable amount of money on office furniture/computers/supplies/equipment/brief cases etc. from OFFICE MAX (NOT THAT THE GUY BEHIND THE COUNTER WOULD EVEN KNOW THAT.) But In my opinion they should have offered to at least look at them or even try to discourage me by telling me there was a $150 minimum bench charge to look at them or diagnose the problem with them. Had they made an effort to try to help me and ultimately they couldn't be repaired the possibility of selling me at least 1 new laptop to replace the 3 that were not working properly was a good possibility. No effort was made to help me. Doesn't mean I won't be back but will be a last resort. I have never had a bad experience at Office Max...

I recently visited your store on the 21st to purchase gift cards. Unfortunately, my experience has been marred by serious security concerns.

Upon making a $600 purchase, the store employee had to conduct a preauthorization via phone. During this process, I noticed that she wrote down some information, presumably my card number, on a post-it note. To my dismay, the very next day, unauthorized transactions occurred on my card at Chuck E Cheese, located right next to your store.

While I understand that it may not necessarily be the employee's fault, as a customer, I am deeply troubled that my card information was not kept secure. I am currently reporting this incident to both my bank and the local police department.

It is crucial for businesses to prioritize the security of their customers' sensitive information, and I hope that Office Depot takes immediate action to address and rectify...