Burger King — Restaurant in Jacksonville

I have ordered from here 2x via delivery, and might I add that I was very disappointed with the supposedly deluxe chicken meal! What I got and what was advertised was 2 totally different chicken sandwiches 😵‍💫 mine's was a joke,tiny breast witch I had to remove the bun to see it,also it was drowning in mayo!my onion rings were not fresh and crispy as usual, I did complain about it, and I was refunded for the meal! The second time I ordered a build your own meal, and was highly disappointed with the meal,the advertisement showed a big juicy double cheeseburger,but what I received was the total opposite,a tiny burger so small I could barely see the meat and it was drowning in ketchup,& my nuggets had been under the heat lamp for too long! I complained about it and received a $5 discount for my next order, but I'm scared to order from them again, but I must say that my whopper was and always is big and beautiful and delicious, and it's my favorite fast food burger of all time‼️ I forgot to mention that I ordered a cup of ice cream and only got a...

It's probably one of the craziest things I've experienced - we pull up to order food around 9pm the other night (December 12th, for management reference), clearly seeing several people in the lobby along with workers talking with the group, but on the intercom it gives us a brief message, ultimately stating that "Their currently closed."

How are you closed when people are sitting around? Employees are standing around (some of whom were talking with the people sitting in the lobby), and two of which looked directly at us at the drive-thru and made no notion to move. We check the 'Hours of Operation' as we drive by and see that they close at 11pm?

I'd imagine this location is struggling financially if they're essentially paying their employees to hang out and not take any business for a couple of hours. Not to mention the disorganization I see from several other reviews before me.

They achieved their goal - I won't ever go back to...

I went to burger on July 9th. And as we walked in. There was some customers inside with a dog, that was not a service animal. The cashier came from where the animal was and did not wash his hands. The manager came from the back and went into the grill area and was getting ready to put some meat on the grill. He dropped at least 8 patties so he put them up off the floor and sat them on top of the freezer along with some more meat he pulled out the freezer. Which I was looking to see if he threw them into the waste bucket and no he did not. But he noticed I was looking so he just walked away. I ordered onion rings and they put fries in my bag so the manager took them back from me and put them in another customer bag and handed it to the guy to pass out the window. From that day I will not be eating there anymore. The only person that had on gloves was the gentleman in the grill making the food. They didn’t know if we were a mystery...