Umai Sushi — Restaurant in Jacksonville

Umai is a simple way of saying delicious in Japanese, unfortunately however, my experience in this restaurant proved anything but.

In retrospect the red flags were apparent upon entering, and it reminded me more of a McDonald’s than a sushi restaurant. The menu is handed to you, and the ordering is done at the counter, which although odd is forgivable seeing as the restaurants rescent opening. However the sale completion takes place before any food is delivered, as is a tip request which is odd considering that there is no service provided, be it in the drinks which you get from a soda machine or from wait staff which is non-existent.

As for the atmosphere, the most charming part was the customer 4 tables away telling his dinner guest (and the rest of the restaurant) about a neighbors dog.

Then we were served.

The appetizers ( two small egg drop soups and a container of shrimp fried rice) were served in to-go containers, by an unhappy looking kitchen staff member. This did not increase the appeal.

THE EGG DROP SOUP HAS CANNED CREAMED CORN IN IT!!!!!

It was at realizing this I buckled up because I knew it was unlikely to get better.

And I was right

The sushi we ordered were a Godzilla and a volcano roll. They were both disgusting to put lightly. Drowning in sauce and yet devoid of actual substance the best part of both the artificial crab and even that seamed off. After a piece of each my stomach was upset and so I set the $46.26 and time this meal cost me as a loss and left.

This place is expensive and ultimately I do not...

I loved this place! first off the greeting was wonderful made me feel real welcome, the cashier was patient with me till I order. second the prices was not bad very reasonable. thrid the place was so super super clean. forth all the sushi was made fresh. Never been to a place and jacksonville that made sushi fresh, the manager let me watch the whole time he made them. coming from a person that been in the food industry for years, to say this his been the best experience I had in years!!. I loved it will become a regular keep up the...

Amazing Service, the In-store Atmosphere is peaceful and relaxing and the sushi is fantastic. David is a fantastic chef and works hard to insure each customer has a wonderful experience. the rest of the staff are very friendly and helpful to new customers visiting for the first time and the guys in the kitchen prepare any and all kitchen items in a timely fashion . Overall the experience here is well worth the time and money if youre looking for a great sushi establishment in...