Baskin-Robbins — Restaurant in Jersey Village

Four employees walking around and yet it took minutes before anyone assisted me. There were no other customers there. No smiles, no greeting when I entered the parlor; it was like everyone hated being at work. To make my visit worse, I get home and my hand-picked pints were not hand packed as the menu lists 😱. Both containers ($6.49/each) were at best a little over 3/4 full but not packed. In fact one container was 1/2 full with gaps on the side 🥺😭😡. The employee obviously did not press the ice cream down as he put it into container. It was much too far to go back to complain. I will not go back to the Cherry Park location again! Will try another location or buy Blue Bell similar flavor. At least Blue Bell actually packs the ice cream into their containers and their prices are often times cheaper. By the way, the employee didn't even say thank you and/or...

This is one of their WORST locations. Employees are clueless. The owners / managers are never there. They are ALWAYS out of populate flavors. For instance today, the second day of baseball season and they ran out of Baseball Nut last night. When we went in today and asked when they'd get more we were told by three employees "we don't know". When we asked for a manager we were told (again - this isn't the first time I've asked for them) they weren't there. This has been a problem here at this location for years and I am just tired of it. I doubt I will be back. Side note, it's an old location and even with a few recent improvement s it's still...

If I could give 0 stars I would!! Never order a cake from here!! Just ordered a custom ice cream cake for July 3rd for my daughter's birthday. Picked it up an hour before the party so it was too late to do anything and it was already paid for. Cake was a disaster!! All wrong colors, wrong design, and whoever wrote happy birthday made it look like a kindergartener's scribble!! Never again in my life will I order from here...