Taco Cabana — Restaurant in Katy

Ordered online, got there 20 minutes after it was said to be ready just in case, and when we walked in they didnt have it ready. The clerk looked and cane back and told us our order had JUST come through and they were making it then. (A solid 90minutes after we initially ordered.) we waited 30 minutes before they brought us an order that ended up not being ours. Gave it back, they finally did more research and said they remembered our order coming through but oops, it disappeared. Asked to just forget it and give us a refund and of course they said they couldnt give us a refund in atore since we paid online. So, no food, no refund, poor customer service, complete confusion and then attitudes from them. A frustrating situation for all, yes, but we were very disappointed in how the representatives of this facility treated us as though we had made a mistake somehow and were putting them out by having them finally make our order. And while we were waiting, a man and his son were sitting next to us complaining their food was taking so long and when they brought it, the sons food was wrong. Wont ever ever be selecting this...

I called the store to make an adjustment to my Uber eats order. Simply asking the toppings be placed on the side to prevent my food from being soggy upon arrival. The person that answered was cool about it but unfortunately for him he never hung up the phone and I heard their ENTIRE convo. A man in the back who I’m assuming is preparing my order begins complaining loudly and upset . He asks serveral times “why the f do we have to do that” he then tells the man that took my call “I don’t think we have to adjust there orders like that. And then the other gentleman told him to just do it to keep ppl from complaining. He continues complaining as if it was so bothersome to him to make my order the way I like it. Not soggy. The fact that he asked if he had to do that and the other guy told him yes to prevent from complaints. Well here I am. To the gentleman that took my call this is nothing against you but to the rude person in the background challenging whether to make it how I want or just slop it together and act like I didn’t call is absurd and this review is specifically for you. Called in at 8:53pm 8/15/23...

Taco Cabana is as good now, if not better than, I remember. I haven't been for dinner in a little while, usually grabbing breakfast tacos to go in the mornings.

I had to celebrate the grand opening with a Mango Margarita. The chili lime spice around the rim was the perfect add-on. They have draft beer, too. They have Margarita Monday, with special margarita flavors and happy hour pricing all day. Next month I hear is Guava Jalapeno.

And y'all these cheese enchiladas were delicious. I love the black beans. Mixed with the rice, of course. Katie enjoyed her steak street tacos as well. The queso was tasty and the new salsa ranch sauce they have is killer - super spicy. They call it salsa fuego, and mix that with ranch. We got a few tortillas on the side too, and they were fluffy and delicious. Of course the place was super clean. Staff was friendly, we were checked on several times.

They've revamped their menu, so I'll definitely be back to try the brisket and the shrimp. And this location has dessert - pies, cheesecake,...