Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Kirkland

This was the worst papa Murphy’s experience I’ve had and I’ve ordered dozens of times without issue. Tonya refused to add extra sauce or garlic to our order. What I took issue with was her lack of service recovery. She did not apologize or attempt to offer an explanation. She also insisted that it would take 20 minutes to make this order. Our order number was 10001, which I assume makes us the first order of the day. The order was ready in 5 minutes, but we waited in the cold outside for 15 more minutes, assuming it was someone else’s pizza. The pizza had less sauce than usual and the cheese was clumped together in large mounds. Not only is Tonya bad with customers, she was bad at making pizza. I worked in food service for 3 years and I am often forgiving of restaurants and employees, but this was an...

We were there right when they opened. I looked at the dishes in the setup and it wasn't clean. Looked like last night crew did a poor clean up. I order my pizza(Tues) always a good deal. There was no one in the shop. I started to sit down and in a not very nice tone the lady behind said I had to wait out side which was fine...but tone is everything. I hadn't been to this shop since the virus so everything is new. I don't go out much. Anyway I think after you pay maybe say "please wait out side and we will bring you your pizza" the young man working on our pizzas did a nice job and pizzas were very good. So thank goodness for the young man working there. He made a not great encounter much better. Should have gotten his name. Tuesday around 11ish hour. Maybe put a sign on the bench. Or rope it off or put...

Not sure why there's good reviews on their pizza, the ones that I have had are not good. We ordered the pepperoni stuffed crust pizza. Upon asking Tonya for extra cheese, I was told "there's already cheese in the crust". There was barely any in it I had to pick apart the bread to find it, the cheese tasted like it's been rotting in a freezer for months. Not to mention the pizza itself had a very thin layer of cheese, barely any at all. Also ordered the five cheese bread and it tasted really off. The cheese, the bread everything just tasted wrong. Long story short not very good food and unfriendly and...