Subway — Restaurant in Knightdale

Overall Rating: 5.0/10 A typical Subway setup, characterized by its predictability in both atmosphere and service, offered a decent meal that doesn't quite justify the recent price hikes.

Atmosphere: 5.0/10 Standard for Subway, the space is adequately sized and clean, maintaining the chain's consistent, no-frills approach. The environment is functional but lacks distinctiveness.

Service: 5.0/10 Service is efficient, adhering to Subway's model of preparing sandwiches quickly in front of customers. The process is streamlined but lacks personal engagement or noteworthy service touches.

Southwest Chicken Sandwich: 5.8/10 Fairly good, aligning with Subway's healthier fast-food options. It provides a satisfactory experience but lacks standout flavors or unique elements that elevate the meal.

Value: 5.0/10 With the price increase, the value proposition at Subway is becoming less compelling. The meal, while adequate, doesn't feel worth the higher costs, especially when compared to other fast food options offering more innovation or better service for similar or...

Today, I had an issue with the Postmates delivery App not letting me select the Italian Herbs and Cheese bread for my sandwich.

When I order via postmates, only the Italian, flatbread, and wheat bread options are available. It's really strange.

I ended up placing the order anyways (with italian bread selected).

That's where my review of this Subway location comes in: after placing my delivery order via postmates, I then called this Subway restaurant and let them know about the bread selection issue with postmates, and that I actually wanted the italian herb and cheese bread, not the Italian bread.

They answered immediately, understood my concern, and were able to make the change for my order.

When my sub came, it had the Italian herb and cheese bread I called about! I was so happy I had to write a lengthy review about what happened lol.

Great service, great sandwiches, love this Subway location. I come in to the store to get sandwiches made frequently also, and they always do...

This location is extremely stingy on the coupons. My husband and I went in to use the buy 1 footlong & drink get a footlong free (excludes one section of their sandwiches).

A guy behind us was in there trying to use a coupon too. Although it said any sandwich, he was repeatedly told he can’t use it. This was his second time trying to use a coupon where he was told no. We then presented our coupon knowing we were probably going to run into an issue. At first we were told no and then the lady did take it as three customers were ready to walk out.

As stated in previous reviews, the staff does and will talk negatively about you in Spanish. Easy to get away with if you don’t understand.

Also sad how much Subway has increased their prices (not the staffs fault). We will no longer be going to any Subway. If they didn’t take our coupon we would have paid around $40 for two footlongs, 1 chip and a drink.

In conclusion, not the kindest of locations and...