It was my daughter's birthday and she wanted a Dutch Bros coffee. We did a mobile order from home waited a few minutes and headed down at 1020 am on a Saturday. We arrive and instantly can't find any parking the drive-thru lanes were wrapped around the building and the crowd at the pickup window was growing. Went to the window said who the order was for and they said it'll be right up and that was at 10:40. Continue to wait until 11:10 we cut our losses and headed to Starbucks. We are unable to get a refund because you can't get a refund on mobile orders and if you call the home office they keep you on hold for 20 minutes and then you can leave a message. I'm sure I'm not the only person that got shafted for my coffee because there was at least 15 to 20 people waiting at the pickup window. Some came up and ordered from the pickup window and I thought they're never going to get their coffee. Needless to say I will never be back at that location...
Read moreI spend a lot of money here, like an absurd amount, but I feel so frustrated. There's no need to have a third lane open when there's one or two cars waiting in the two inside lanes.
I got skipped over once for someone that came several minutes after me then I got skipped over by someone that JUST showed up in the third outside lane. I had been there for almost 10 minutes, she literally just showed up.
I left and got Starbucks instead. I'm always friendly and tip when I come but this keeps happening. I guess if you wanna skip the line just go to the outside lane and angle yourself in front of the person in the middle lane, they will just take your order right away!
I understand an alternating method but a couple people left the line in the middle lane and drove off so that put me somewhere else, but even then the second person arrived after me. The order taker still skipped over 2 people to get to...
Read morePulled up to Dutch Bros Coffee this morning on my way to work, and it was the perfect start to a busy September day in 2025! The drive-thru line moved super fast despite the early rush, and the baristas were all smiles and energy—total pros who make you feel like a regular even if it’s your first time. I went with the Golden Eagle, their fan-favorite blend of espresso, caramel, and vanilla breve, and oh man, it was perfection in a cup. Smooth, creamy, with that just-right sweetness that hits without overwhelming, and the caramel drizzle on top made every sip feel indulgent. It kept me fueled and happy all morning, no crash or anything. Portions are spot-on for the price, and the quality shines through—way better than the big chains. If you’re near a stand, do yourself a favor and swing by. Dutch Bros has a lifelong fan in me now—already craving...
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