Papa Johns Pizza — Restaurant in Lake Havasu City

The manager was very understanding and refunded our money. I’m leaving this review to let people know AFTER 8pm DOOR DASH DELIVERS THEIR PIZZA. I was not told this at check out through online. If I would have known my food was going to be handed over to a third party company I would have not placed the order, or picked it up myself, or left a tip on there so it didn’t show 0.00 because I was going to tip cash ontop of an already $5.50 fee to take across bridge - due to the uncertainty of DoorDash and all of the negative interactions that are surfacing up on social media, I do not feel comfortable receiving my food through DoorDash. To make things worse DoorDash arrives in pajama pants and has someone in the car with them. A female tried to hand me my food when the name was male through the text. So the quality control here is non existent! Manger agreed it was weird and that DoorDash locally has a bad “reputation”. So he completely understood.

I felt duped and wouldn’t accept my food under any circumstances. Be careful when placing orders, know who is delivering your food and never accept food if you don’t feel comfortable about it. If it was an actual employee- Im sure a uniform would be in order,...

Where to begin with this place. I've had 2 missing pizzas before out of a 3 pizza order, several times where my food was not started or accidentally given away. I would patiently wait and then not even apologized to or at the very least given a free 20oz soda or water when it can easily reach 120 degrees Fahrenheit. Two times, instead of explaining the situation and seeing what our options are, they rush a pizza into the oven. I've been given a lumpy and bubble burnt pizza before. When I spoke to the managers, they just give attitude. Online tickets have been ignored as well. So, today, like most other times, I place my order as soon as I get in my car after work. I show up after my 15 minute drive and of course, something is wrong behind the counter. I get up from my seat as soon I catch on that something was wrong and I wait at the counter as the workers scramble about, rolling cheese into the crust as fast as they can. I'm ignored until they get the pizza in the oven. I'm already done at this point and I ask for a refund so I could just go to In N Out, where they always get my order correct, and are always busy. Go to Pizza Hut, Domino's, or even Caesar's for your big name pies, they also rarely screw...

The only reason they get any stars is because Papa John's pizza can be delicious. This place is a joke and should be sold to someone who understands the art of business.

They skimp on everything, to the point that is clearly costs them business, and they don't care. Drunk people from CA will just keep blindly ordering. Do yourself a favor and eat elsewhere.

Let me clarify. They roll over phone orders to an undisclosed 3rd party company. If there are errors (quoted prices, deals, or accuracy), it's your fault, not theirs. Quality control is non existent. Customer service is almost non-existent. They skimp on ingredients. They are overpriced. Your pizza will be lacking, in everything, and definitely NOT the Papa John's awesomeness that you are expecting. They are understaffed, and they don't care.

For real, there are WAY better pizza and price options available to you in Lake Havasu City. Choose ANY other place. You will thank me.

I hope corporate walks over this place and fines them my the hundreds of thousands of dollars for.how bad they...