Crown Jewels of Havasu — Local services in Lake Havasu City

I needed to get an updated appraisal for a tennis bracelet because of changing insurance companies. After going to another jewelry store I was told I would be able to get a appraisal done the same day if I brought the bracelet and the 4 year old original appraisal to their store early that day.

After OVER a week I still didn't have an appraisal and was told it probably would be a few more days. My insurance company told me to try Crown Jewelers.

I called and spoke to Karol (gemologist) who was EXTREMELY nice and knowable and said bring it in 1st thing in the morning and she would get it done. After all the problems I was having she was able to get it done right away.

I will definitely will be back as everyone in the store was so friendly and helpful.

Thank you again Karol and...

Well I went in to have one of those diamonds Inspected that you can get from the Box of candy. Basically here in Arizona we can buy this Box that has a diamond shaped thing of candy you then mine it you know eat it whatever you want and in the middle there's either a gem or a diamond. Well we got the diamond I thought to get there And they did their best but unfortunately couldn't tell if it was a diamond or not. So now they were the ones that directed me to the Jim archeology or stone place here in town. I'm gonna check them out next but they're close today soap. Else I can say is Crown jewels has been here forever thanks stayed here forever for a reason the gentleman who owns it is amazing nice very down-to-earth and II would go nowhere else. Facet...

I'm writing this to protect other potential customers. I went into this jewelry store to sell some gold, expecting a straightforward and professional transaction. Instead, I was met with what felt like a calculated attempt to rip me off. The staff refused to make an offer and just kept asking me, "What do you want for it?" When I pushed for an honest appraisal, the atmosphere turned cold and unwelcoming. The conversation ended with me being thrown out of the store simply because they didn't like that I understood the value of my own items. The customer service was appalling and the interaction felt predatory. Please exercise...