Sonic Drive-In — Restaurant in Lake Jackson

The food was as expected. It was fine. Had a little issue with my phone at first. Had to sign in and out of the sonic app to pay. It took me a few minutes to pay. The nice young lady brought my food, said I owed 16 something. Explained I paid on the app. Showed her my bank app showing it was pending and then showed her the receipt on the Sonic app. She said she would have to talk to her manager. No problem. Manager comes out of the store like a bull. Tells me I owed the money blah blah blah. Showed her my bank app. She told me that she knows I didn't pay because the card reader doesn't work. She knows that for sure. Explained I didn't use my card. I finally got the chance to tell her that I used the app. She said that wasn't possible. Something about a code would have to show up on the screen. Finally got her to see on the Sonic app the receipt. She said she was going inside and for me to wait. A minute later another employee comes out to tell everything is fine. If she would have come out to tell me she was sorry about the misunderstanding I wouldn't have written this review. It's just that she was so...

If zero was an option I would. The customer service is outrageous. My husband and I walked up for breakfast in the outside table area. We asked one of the lady's working there if the menu is working this early. She did not answer and gave us the ugliest look ever. My husband then looked over and said they are all looking at us in that horrible manner, almost as if they were daring us to order. We decided to leave because we believe they most definatly would have done something to our food. I decided to take my service and tip over to Panera bread. I dont know what is wrong with these girls. But if you hate your job that much,...

I used to love eating sonics burgers. Hell my husband used to work for the brazoria location and I worked the clute location. We both know how hard the busy days can be. The reason I rated a two star is because my husband and I ordered 2 different burger meals. His was a stake sandwich and mine was a double burger but neither tasted good. My drink which is supposed to be a vanilla coke with real cherry tasted like they poured a ton of vanilla in it. I almost can't even drink it! The only part of the meal that tastes really good is my kids jumbo pop corn chicken. I will rate a high star if the burgers taste gets as good as...