Smoothie King — Restaurant in Lake Jackson

I wouldn't rate not even a star ! I had an unpleasant experience this past week. I work at Walmart & on my lunch I decided to order a Shake and Trail mix through the app . I literally spent almost $30 on those 2 things with all the add ons on my shake Everytime I've ordered from Smoothie king I always tip , Always . so I got there it was Ready to go awesome . Mind you I was on my phone at same time and had to go make a stop at the mall . On my way getting back to work I realized I was missing the Trail mix . I go back & there was these 2 girl employee's just standing there talking . I said I didn't get my trail mix . One of The girls there w/ Blue eyes says oh you can just go grab it ? I said okay well I would think it would be with my shake when we pick up . She said oh no sometimes we forget . In my opinion for one I'm picking up 2- I'm tipping it's their job to make sure we get what we order . I didn't even know where the trail mix were I went to the wall looking around and the other girl said it's over here and I grabbed it and walked out . I was in disbelief Never again am I going back !! Worst...

Was very confused when I saw the description on google, it said this establishment was an electronics store but I found it odd that it was called "Smoothie Queen". I had to go check this out because my best guess was that it was a new hipster wave that's a mashup between electronics store and smoothie place. When I got here I was surprised to find out it is actually called Smoothie King. As I walked closer to the door I saw the business hours and realized this is definitely not a 24 hour establishment as it said on google. When I got inside I asked where the electronics section was and the worker named Lexi that was helping me was so confused that I had to explain why I THOUGHT this was an electronics and smoothie mashup store. She told me this was just a smoothie place and that almost all the information on Google is incorrect, thank you Lexi for your help and clarifying to me. The business hours, the name and the type of business is all incorrect. The manager at Smoothie King Lake Jackson please...

Visiting from New Jersey for a week first thing I noticed upon walking and was the front glass doors were extremely dirty with fingerprints everywhere didn’t help when I walked in all employees looking at their phones and standing around. Looking down at phones like robots Nobody said hi to me when I walked in. Nobody said anything When I approached the cashier to order, she was looking down at her phone scrolling, but then when I got her attention, she was very kind and knowledgeable when it came to them, making my shake nobody wash their hands, and I saw another worker scratch his head and coughing his hand and still didn’t wash his hands Even though the one that coughed in his hands wasn’t preparing my drink. I just couldn’t imagine what more they don’t do It’s like social hour at this place. They’re all standing around just talking and being young kids not a good look for this franchise and it starts with the door being extremely dirty with...