Elegant Bakery — Restaurant in Lakewood

I scheduled a bridal shower cake tasting, and was very clear when I scheduled it that it was for a bridal shower, NOT a wedding. When we arrived for the tasting and Janusch discovered it was for a bridal shower, not a wedding, he stood up and said we were "lucky to get a tasting," because they didn't do tastings for showers. I explained that I was clear about the event type on the phone with his associate but if it was such an issue I would pay for the cake slices he provided for the tasting. He pretty much just ignored me and wouldn't even sit back down with us while he scrawled out a design, handed it to me and that was it. He made my guests and me feel so uncomfortable and like we were stealing or being dishonest.

Something I thought about a while after our poor treatment was that the cake was to feed enough people for a small wedding (50-60) so he would have made the same amount of money as he would have on a small wedding cake order. Money is money, bridal shower cake or wedding cake, he would have profited off my order if that was his concern. Had he actually practiced a little customer service and listened to that that part, he may not have missed out on a customer. The cakes were fine tasting, but fine bakers are everywhere in Denver so for him to be so cavalier to think his time wasn't worth my event is inexcusable. It is never ok to take out frustration with staff for scheduling errors on a...

The man I spoke to at this bakery was the rudest experience I have EVER had with any business of any kind!!! I had been emailing him trying to schedule an appointment for a tasting while my fiancé was here on his military leave (he only has a week in Colorado, then he's back to Washington). He said a January 2nd would work, nothing would be available before then, and to call to schedule an appointment. I was excited because that is the last day my fiancé would be here! With him in the military it is really hard for him to be involved. I called to schedule an appointment, but because our wedding is not until October he says, "No, you have plenty of time. I am too busy right now to deal with this. Call back during the New Year to schedule an appointment!". I told him that I would like to schedule an appointment right now for the time he said in my email was available and he kept saying no, he was too busy and we have plenty of time. I told him, no I don't. My fiancé will not be here again before the wedding. On and on and on went this conversation...it was a very awful experience. I told him I was just going to go with another bakery and he says, "Okay good, thank you".

I could not believe it. I'm sorry you don't want my $1,000+...

Working with Janusz was an absolute delight, and we cannot recommend him highly enough! His passion for creating beautiful, delicious cakes truly shines through in everything he does. The cake he made for our wedding was absolutely incredible—light, flavorful, and unforgettable. I still dream about it; I’ve never had anything so delicious! Janusz was kind and accommodating, willing to create any flavor we wanted. He also worked within our budget, adjusting the design while keeping it stunning. He was genuinely disappointed to scale back the design, which just shows how much he cares about his craft and his clients. Janusz is a true artist. He drew out our cake design by hand—first during the initial consultation and again after we modified it. This personal touch made it so much easier to envision the final product, and when the day arrived, the cake matched his drawing perfectly. It was breathtaking. He does have a more old-fashioned approach, preferring phone calls over emails and payment via check, but that’s all part of his charm. His talent and passion make it 100% worth it. If you’re looking for a baker who will pour his heart into creating a stunning, delicious centerpiece for your wedding, Janusz is your guy. He’s an...