Church's Texas Chicken — Restaurant in Lancaster

!!!!!THANKS FOR AWESOME SERVICE!!!!!! My 1st visit to this location has been life-changing, but the service was great. They only had spicy chicken left, and my daughters and I wanted it. We got the box of chicken biscuits and mashed potatoes and gravy. We never knew spicy for Church's is seasoned. We appreciate good food and service. It was so great we came back and we were talking to the staff and management on how good the spicy chicken was. The young man immediately apologized that he accidentally gave me the original. I told him it was okay. He immediately made a box of spicy chicken. And for my patience, he gave me both boxes of chicken. To the staff here, keep doing a great job. You're young, but never forget. Grade A Service goes a long way!!!!! Thanks to the staff that day and the regional training manager that allowed them the space to provide an excellent...

I came here tonight ordered an 8PC mixed with mash potatoes $17. Had to wait 8 mins to get home to where they added old chicken with the new, took it back and the suppose to be manager was aguementive and speaking loudly so I got loud. I pacified what I wanted got exactly what I I didn't want.She took the food back and begin to put it back in theracks to serve another customer..I asked are you kidding me you're going to serve that to someone else. No I'm sorry just attitude, I ask for the owner and manager number she refused to give me the information I took photo as well she said I had to wait 30 more minutes for what I ordered. Still have the same mash/ biscuit from the first order. I will be contacting the...

I went to this establishment yesterday and no one had on masks or gloves. There was a young man stooped in a corner when his colleague went to get him..He removed himself from the floor and started taking and preparing orders. I asked the young man their protocol during Covid 19. He just looked at me and smiled. The female cooking didn't have gloves on and her mask was under her chin. They did everything to create the perfect Covid 19 petri dish. I dared not ask for a Manager because one of them probably were. I immediately contacted Corporate. They're hygiene is deplorable. Their website lists Hygiene procedures so that we may feel safe however; no one...