I was really looking forward to enjoying a meal here. My husband and I went and had the AYCE dinner.
When we arrived there were 2 servers working and both assisted us at different times. One was very rude, had zero âtable side mannerâ tossed our menus on the table and hardly interacted with us. The other server was very nice but did not seem very experienced, or at least it seemed that the other server was overbearing and the two were not communicating well. I had a rainbow roll, a spicy crab roll, miso soup, shrimp tempura and green tea ice cream. Both rolls were pretty good but a little dry. The shrimp tempura was excellent. Pork belly was good but I prefer it a little more crispy than they served it .. it was very fat forward.
The miso soup was bland and did not have enough green onion.
We also ordered vegetable tempura. It arrived at the table and I took what I thought was a sweet potato and bit in. It was fish. I have no idea how fish ended up in our vegetable tempura but it was very off putting.
The nice waitress took the order back and had them remake it. They brought 1 out pretty quick but the other one took a very long time. By the time they got back to our table I simply couldnât eat it. The fish had put me off. My husband ate it though so it must have been okay.
As far as our drinks, we each had an ice tea. The tea was fresh and good but the servers were not on top of the refills. The first (rude) server never bothered to ask us about our drinks but the nice one was more attentive towards the end of our experience.
I wish I had gotten the name of the nicer server so that I could mention her here. But unfortunately her attempts were overshadowed by the rest of the experience.
Also for context when we arrived there were 2 other groups there. A group of 4 and a family at a table. Both of the other groups left before we were about half through our meal so it was not at all busy. There was no reason that we should have had to deal with a rude server, slow service and little to no attention...
   Read moreEXTREMELY DISAPPOINTED WITH THE RUDE SERVICE I reserved a private room for a party of (6) adults on Thursday April 21, 2022 for ALL YOU CAN EAT SUSHI. The female server did not provide the quality service I expected as she bluntly told me that we would be charged with the sushi we did not eat out loud to me and my guest after being served our first order. The white sauce on the sushi ordered by the female guest was not tasty to my wife and our guest, therefore they ate only two pieces of the this particular tray. WE WERE ALL BEING SERVED THE ALL YOU CAN EAT SUSHI, as I was disturbed by the servers's rude comment announcing LOUDLY that I would be charged extra for what we did not eat. We also ordered 6 teriyaki chicken at the beginning of our service order and the server rudely told us that 3 orders would be enough, when indeed it was not, therefore we later ordered 3 more and we only received 2 orders of the teriyaki chicken. Upon receiving the bill with the amount of $271,33, i noticed a GRATUITY AMOUNT OF $38.65 (20%) WAS INCLUDED, BUT NOT MENTIONED THIS WAS ADDED BY THE SERVER. THE SERVICE WAS ONLY FAIR AND NOT DESERVED OF 20%. The tip amount was left blank when I received the bill for our food and drink with the understanding that an additional TIP WAS EXPECTED. instead of TELLING the customer who received the bill for payment that this tip amount of 20% was ALREADY INCLUDED ON THE RUNNING TAB, AND NO WHERE DID WE SEE THIS AS A POLICY OR TOLD OF THIS WHEN I MADE THE RESERVATION. As we departed, the server was at the door with a disappointed stare and did not say a goodbye greeting to any one of us as we were walking out. We eat at many SUSHI ALL YOU CAN EAT ESTABLISHMENTS, AND NEVER HAVE WE RECEIVED RUDE UNPROFESSIONAL SERVICE as we received at KRAZY SUSHI as a Client and 5 guests~ I have been in the RESTAURANT BUSINESS FOR OVER 40 YEARS, AND KNOW THAT BEING COURTEOUS AND POLITE IS VALUED BY MY...
   Read moreOne-Star Sushi Nightmare at Tiny Tummy Torment Iâm posting this review a few months after this happened, but some friends and I decided to share our worst dining experience stories. Where do I begin with this sushi joint, which Iâm affectionately dubbing âSushi Slacker Shackâ? Picture a place so small youâre practically sitting in the chefâs lapâexcept the chefs are too busy practicing for the Comedy Central audition to actually, yâknow, make sushi. The three stooges behind the counter were tossing rice like it was a frat house beer pong game, giggling and high-fiving while our empty stomachs staged a protest.
We walked into this shoebox of a restaurant, and it was a ghost townâtumbleweeds wouldâve felt lonely here. Our drinks arrived promptly, which was the only thing keeping this from a zero-star review. But the sushi? Iâm pretty sure it took so long because they sent someone to the Pacific Ocean to catch the fish fresh. We waited so long I started naming the dust bunnies under the table.
When the sushi finally arrived, our waiterâletâs call her Captain Clumsyâdecided to perform an avant-garde sushi roll drop, landing a California roll right in my friendâs lap. Her response? A casual âmy bad,â like sheâd just bumped into us at a crowded bar, not ruined a perfectly good pair of jeans with raw fish. No apology, no napkin, just vibes.
The grand finale was the manager, who slithered out after we dared complain about this circus of incompetence. With the warmth of a Siberian winter, she hit us with, âWhat do you want me to do about it?â Gee, I donât know, maybe train your staff not to use my friendâs pants as a sushi platter? Or hire chefs who know the difference between a knife and a whoopee cushion?
Save your money and your sanityâeat literally anywhere else. This place makes a gas station sushi tray look like a...
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