Curaleaf Dispensary Las Vegas Boulevard — Local services in Las Vegas

This place needs a lesson in customer service and business in general. I ordered a deal online which gave me an extra one for a penny. That was not part of the deal I thought it was another promotion I didn't know about. I was like ok great. I get there and they tried to change the price on me. Told me the deal was the deal and just because I had the receipt and proof of the online purchase there was nothing they can do. They blamed a third party who does their online ordering. That has absolutely nothing to do with ME I placed an order they should have honored it no matter what was wrong with it. That is proper business. Especially when I have an email and screenshots of the original price I was given. No Customer service whatsoever just the blame game on some third party I have nothing to do with I ordered from their website it said curaleaf not whatever third party they were talking about. The last time I was there the deal fell out of my favor I ordered 6 carts buy 2 get 1 for .01 and 2 nano bites which were buy one get one free. They instead gave me the gummies free and charged me full price for both cartridges I was supposed to get for a penny. I should have known better and ordered separately but I did not complain. I let it go because it was my fault for not getting technical when I ordered. With the buy 2 select products get the third for a penny. This time it's their fault and they didn't do the right thing. That's what happens when you go to curaleaf. No sorry sir for the mixup we can't honor this but next time we can give you x amount percent off no free pre roll not a pack of papers for the mix-up Nothing just blame the 3rd party and F me. That's no way to do proper business.The only thing this place has going for them is the select products without select I wouldn't even go there. I don't need any cheap bargain weed that doesn't...

Formally blackjack collective and the corporate store is a multi state cannabis multi level vertical layers. From seed to retail. There's a few good deals when you are on the notification system or loyalty program. Just ask for details online or Bud tender. Open 7 days a week and a new drive thru is open. Or curbside pick up. Or shop in the store. Plus I really try to purchase my cannabis on Tuesdays for the DOUBLE POINTS on the loyalty program. Absolutely 💯 percent. Plus the fact that I purchased curaleaf stock so I am also a stock Holder. Counting on lot's of growth on many levels. Only problem I've had a few times when ordering for pickup and the last 3 times trying to use the order and pick up they have the order ready but they can't find it. There's a bad case of hiccups and really think they need to work on the order and pick up. How can you guys send me a notification that it's ready but they can't find it anywhere. I'm lucky that they still had the grand daddy purp in stock. Today was an awesome experience with maybe 15 minutes from getting authorization to go in the sales area and order the items and leaving. Job well done 👍. UPDATE on 10/23/2024 as a medical marijuana patient I was only in the dispensary for 10 - 15 minutes Max. Checking in at the front desk and was immediately greeted by my budtender and she took good care of me and I was out the door with 6 Select Essentials in the 0.8 Gram 510 cartridges line. If you are like me I don't want any bubble gum or candy flavors. Essentials cartridges are the same flavor as the BUD does. No added flavors just 100% bud flavor. Like it was back in the day. 1960's and the 70's pure Bud flavor. Keep up...

So buyers beware!! Apparently if you go into a Curaleaf Las Vegas ALL SALES ARE FINAL. Even though there is no signage or refund/return policy on the receipt. I live in AZ and when product has been Defective they have exchanged products or made “IT RIGHT”. My husband and I went in only to be treated like garbage. They were smiles and pleasant to the other customers but as soon as there was an issue they decided to do nothing but waste our time. I waited 45 minutes for the store manager Mr. Washington to show me their policy regarding exchanges and refunds he took 17 minutes to come back to the front and tell me he READ the policy but showed me nothing! If there is no signs the policy DOES NOT EXIST PERIOD. You can’t just make stuff up that appeases to YOU SIR. According to your customer care it’s your discretion. If you can’t answer the question or don’t know the answer it’s not ok to lie to your patients! Not customers we are medical patients. Don’t lie to us or make stuff up honesty goes a long way. I hope you get extra training and learn something and realize you chose the customer service industry quit acting like you’re better than the people we are all human beings and don’t deserve your lies and attitude. Thank goodness I am not a resident of Las Vegas I don’t have to deal with all them...