Hokulia Shave Ice — Restaurant in Layton

This was the first year that I needed sugar free.

I went to the store in Layton on Saturday, July 1 around 6:30 PM… The young man told me they were out of sugar free or they don’t have any. I asked him what flavors do you have? When you normally have sugar-free he named about five or six different flavors but they don’t have any today. I asked him. When do you think you will get some? He hesitated and he said maybe next week?

• Very disappointed… I’m not sure if I believe him… Because, like I said, he rattled off five or six different flavors… And I find it hard to believe that all of them are out.

They should always have one or two bottles of syrup that is sugar-free. I am hesitating, whether to drive all the way over to the other location… Since they don’t have a phone number… To see if they have a sugar-free flavor that...

Every year we get shaved ice for the last day of school at hokulia. The last few years we've had to come to the Layton location because thr Riverdale one closes randomly or doesn't open at all. We looked to make sure this one would be open this year. We got here and it's closed. Even though online says it would be open. I wish your actual hours reflected accurately online so we didn't waste time traveling around to come to your location. It's summer and 80°outside. I really don't understand why none of your locations are...

Horrible experience at this location. The girls working forgot about our order and were messing around with their friends and eating their own snowcones inside while we sat outside and waited for ours. After waiting for 10 min I finally went over to ask about our order with the girl working. She gave me the worst attitude and horrible costumer service. She basically said “I don’t have any orders so I don’t know what you want me to do” Never going back and will be letting all family and friends...