Starbucks — Restaurant in Layton

I currently work as a Starbucks barista for other store and am familiar with the menu and the process of how things are made. Yesterday I stopped at target on my day off too ship and redeem a few of my starts for a drink. I ordered an iced cafe latte with coconut milk and caramel drizzle and was given my iced coffee with steamed milk that had been poured over ice. When I had kindly asked “ was this steamed with milk? And after the barista confirmed it was I asked for to be remade the barista said “ I noticed I did it wrong when I handed it out” and I was confused as to why she didn’t just say oh I made it wrong let me remake it for you. Since Im not perfect and have made many wrong drinks time to time I was understanding and went on my way with my remade drink. The next day I had to stop at target again and ordered a venti chai latte with coconut milk my usual. The barista was distracted the entire time she made my drink and once I had received it, I politely asked “ this was made with coconut milk correct? ” and she said “ it should have been” another confusing statement as she was the one who made it…. After taking the first sip I immediately new it was cows milk. Which is a little frustrating as I double checked with her and ordered it dairy free. It’s an understandable mistake, but when I try to confirm and they aren’t sure it’s pretty frustrating. I hate leaving reviews and I don’t like leaving negative feedback but it genuinely made me feel very upset and unheard which is extremely off brand for Starbucks and shouldn’t be the regular experience for any customer. I was in a rush and ended up going to the Starbucks across the street later to get a different one instead. I just hope that more training can be enforced and that the importance of making individuals drinks with their preferred milk and the correct way according to Starbucks standard is emphasized and enforced ...

I’ve been visiting this Starbucks for years and they always do a fabulous job. I ordered a delivery order this morning and someone took my order before my driver got to the store. Not only did they remake my order and get it on the road within minutes, but the sweet baristas included a free brownie and a sweet note apologizing. I’ve been going through an incredibly hard time and getting that treat put a smile on my face. Thank you to the baristas for being such kind, incredible people. You’re making...

They up charge EVERYTHING! My chai order is $5.47 at ALL other Starbucks locations, including this small shops located inside other Targets & Smiths grocery stores. The employees at this Target Starbucks charge me $6.22 two or three times now. When I question it, have advised that Starbucks allows them to charge what they want & refuse to meet the prices of literally EVERY Starbucks from Brigham City to Draper.

Will NOT be giving this location my...