McDonald's — Restaurant in Logan

I come here weekly because they have the best nuggets. Great place to grab a quick bite to eat and the food is usually hot and fresh tasting.One huge thing for me that I dislike and reasoning I didn't give higher rating.The customer service! It's horrid. There are maybe 2-3 friendly workers there that don't act like they absolutely hate their job and everything the customer asks for or asks to fix a mistake because the order was wrong is such an inconvenience to them. I mean even going through the drive thru there are no smiles no "thank you","have a nice day" just hand you your food and slam the window shut! Lol it honestly does make you uncomfortable even being there,it's awkward! And when your order is wrong (which 70% chance it WILL be) you are so nervous to even take it back in so you just suck it up and eat what you were given😂 I also wouldn't advise asking for a missing item. A handful of times they've forgotten the apple slices in my daughter's Happy meal which so happens to be her favorite thing in the whole meal😒 When I tell them they've forgotten them it's like you're getting interrogated and patted down by the FBI. They treat you as if you're a liar and trying to pull one over on them ( like seriously? It's $1a pack or something) Then when they do hand you the apple slices finally you get the meanest death stare ever as if you just took money out of their pocket for it.. I wonder if those do come out of their paychecks 🤔🤔 But the good does outweigh the bad! That's my only complaint and I can put up with it for...

THREE!! (Count'em) THREE spaces in their parking lot to WAIT for your drive-thru FAST food; 2 pick-up windows with the 2nd one politely reserved for a FOURTH car to WAIT for your drive-thru FAST food (note: the 2nd "pick-up window" is actually a part of an entrance doorway designed so that the staff won't have to be inconvenienced to go outside to bring you your food).

Want faster service and decide to go in?? BAHAHAHAHA!!! THATS a joke. Watch their overstaffed team perform like a severely understaffed group of third graders while being publicly lambasted by one of the managers. Yes, there will be at least 20 people working behind the counter but their inefficiency will astound the unastoundable!! The lack of organization behind the counter is only a bit worse than the lack of organization in front of the counter ... It seems like they didn't reserve any booths for you to wait for your food. What this means to you is that you and the other 30 people waiting for their FAST food will all be throwing elbows jockeying for position in the same mosh-pit wondering why the cashier is still taking orders and not getting YOUR food!! The signs are there saying "YOU WAIT FOR FOOD - LONG TIME!!"

You will leave this place feeling like you were EXPECTED to visit them.

Do yourself a favor and calmly drive across the street to Bob Evans. Your food will be better and will get to you at least 15...

Brought my family to the Logan Ohio McDonald's for dinner before dropping my son off to his mother. We arrived at 5:25pm and waited 5 minutes to place an order through a human. Timestamp on the receipt after order was placed in 5:35. There was no one ahead of us and we sat in the dining room for nearly a half hour before "our" food was brought out. The food wasn't ours, it was for someone else. They had to take our receipt to fill our order. Finally received our order at 6:00. So we had to take our food to go because my son needed to be back at 6:00. I didn't know you needed an hour to eat fast food.

Then they put a $0.20 upcharge for each of our drinks for ordering unsweetened tea. No one there could explain why there is an upcharge for a drink that comes with the meal. Total up charges were about $1 so how much extra revenue is McDonald's bringing in every year for this "glitch" in their system? This is the 3rd time at this location, not by choice, but because if convenience and the service has been the same each time. There used to be something called "Fast Food" but our visit today was slower than going to a full service sit-down restaurant.

Very...