California Pizza Kitchen — Restaurant in Lone Tree

I was robbed. I have a friend who was craving a waldorf salad for her birthday. They asked me to pick up a couple of salads for dinner. So I ordered online two Cobb's and an Italian. Four salads in total. I ordered the large salads thinking we would all have leftovers. The total came to over $70. Wow okay, that's a lot for salads and then they suggest a 15-20% tip. Are you kidding me? I am not going to pay over $80 for take out in plastic containers for salads. So maybe the portions are going to be like huge. Perhaps we will eat salads for days. Not So, I get there and the hand me a bag, one bag that barely weighs a few pounds. I said to the guy, you've got to be kidding me right? He just laughed and said those are the large salads, the containers are deep. Haha, ha ha. Not wanting to disappoint my friend I took the bag and left very upset, the staff seemed clueless. The closer I got to home the more upset I became, so I called the number on the receipt. Someone answered and said they would let me speak with the manager, please hold. I held on the line for about 12 minutes. No one came back to the phone, so I hung up and called the corporate help number on the receipt. I was never greeted by a live person but kept getting transferred until I had to leave a message so they could call me back. I took a picture of the large salad that was mine so you could see the small portion. The salads came with dressing on them so they already wet. No bread no butter, no extras. I ate all my salad in about 10 minutes and was still hungry. As you can guess by this rant, I won't be back. The salads were tasty and my friend enjoyed hers. I didn't want to ruin her birthday but it soured me for CPK.

Update, canned response from CPK. I followed up this post and sent an email as requested NO RESPONSE GIVEN

Update 8/20/18 no...

I enjoy their frozen pizzas from the grocery store, so I decided to try the restaurant. Server was friendly and we were seated quickly. When the drinks arrived, my soda was flat. I asked for water. The server didn't offer to fix the soda machine, check the CO2, or attempt to remedy it all. I wasn't charged for the flat soda, but the server left it sitting on our table the entire meal.

The server had four tables, and walked by our table at least twice when we needed drink refills. The server was carrying food, so we didn't stop her. But, she walked away from our table in the opposite direction so we couldn't flag her down.

At the end of the meal, we left a card to pay the bill. The server stopped by and said, "Let me get this out of your way." She took the bill and the credit card. She left all the dirty dishes. There were several plates, a flat soda that had been sitting there for almost an hour, and silverware. The exchange made us feel like, "They only want our money."

The bathroom was dirty and hadn't been deep cleaned in quite some time. The rest of the restaurant seemed clean.

The pizza was okay, but they barely put any cheese on the pizza. The frozen, grocery store pizzas have more cheese.

2 Stars because the food came out quick and was decent.

I'll stick to buying their pizzas at the...

This location has really gone downhill. We've gone several times over the past few years, but unfortunately it just keeps getting worse. Our most recent visit yesterday was finally our last. The food quality and restaurant condition have drastically decreased, while the prices have significantly increased. Yesterday's visit started with started with a hostess that was not very welcoming and even rolled her eyes at us when we asked for a corner booth to better accommodate having 3 kids with us. Mind you, the restaurant was nearly empty with only about 3 other tables sat. Next, we ordered waters and one beer. The waters came, but after 10 minutes my husband had to remind our server about his beer. The cost for his beer, about $8.00. We then ordered a salad and the 5 cheese pizza. Salad was about $20.00 and the pizza was $18 and some change. The salad was alright but the pizza was dry and very overcooked. Now, while the main area of the restaurant seemed fairly clean, the woman's restroom was disgusting. Floors were sticky and looked like they were mopped with dirty water, faucets were leaking on the counters, and no joke, toilet paper or paper towel clumps were dried/stuck to the ceiling. After paying around $60.00 for a beer and 2 meals, we left and said we'd...