Golden Bowl Charbroiled Teriyaki — Restaurant in Long Beach

I’ve been coming to this teriyaki house for over 4 years. I do believe I’m a regular customer and I’ve never experienced the horrible service I received tonight, not only the team but worst of all by what seemed to be the owner. It was 9:08 when I walked in with my daughter and boyfriend. My boyfriend orders and tells me that we have to take our food To go. I know they close at 10 so I asked the cashier what time they close and she said 10. I replied to my boyfriend and said okay we have enough time to eat in. It doesn’t take us 50 minuets to finish a bowl. What amazes me was that the owner was the one telling the cashiers to tell the customer that they had to take their food to go. So then boyfriend places our order and I place a bowl to go for a family member at home and asked the cashier if she can start on that bowl 10 minuets after, I wanted the bowl to be fresh. This cashier gave me such a bad body language with horrible facial expressions. I pay and sit and can see the team talking amongst each other making it super obvious that I was the one they were talking about. Our number gets called and they still gave it to us in a bag to go after we told the cashier we wanted to it in. I didn’t care we still sat down and ate there but then the owner comes giving us a stare and he starts cleaning around us picking up chairs. It was funny to see how the team was ready to close to restaurant before 9:30 but customers still coming in to order their food. Listening to their interactions telling the customers oh sorry we ran out of veggies we only have the regular chicken and beef bowls. I honestly didn’t even enjoy the food because I was so upset and I love golden bowl. I was very disappointed. I wish they still had the old team. As we were walking to our car the owner was outside and says bye to us. I looked at him in the eyes and just told him he had horrible service, what made me sad was that he SMILED and said OOH THANK YOU. That just made me realize that this business owner doesn’t care about his business nor his customers. It must be time to find a different...

I've been here a few times and I think I'm ready to finally write my review on it.

I'm a simple man, with simple tastes. I like good chicken teriyaki. I also really like chicken bowls in general. They're not the worst thing you can put in your body and they're really hard to mess up, so it isn't too hard to find a good chicken bowl, but when a chicken bowl is done well... let me tell ya... it's one of the best things in the world.

Golden Bowl puts together a fantastic chicken teriyaki bowl. The sauce tastes great, the chicken is tender and juicy and the rice compliments everything really well.

That's not what stood out to me though. They have a chicken teriyaki burrito. I'm a huge fan of odd flavor combinations which is why I get the weird Lays chips flavors and it's totally why I ordered this.

It's a huge burrito, and they use the same chicken and rice that the use for their bowls which is awesome and is expected, but they also throw in some pico de gallo. It was a weird combo but it totally works.

One thing that stood out as a negative, they also add cheese and it's your standard American Kraft Singles they'd put on their burgers. Not terrible by any means, but it's distracting. The flavor and texture of the cheese really took away from everything great about the burrito. If I ever find myself ordering this again, I'll definitely omit the cheese.

I also had fries with my burrito because I figured why not? They needed salt. Otherwise they...

Tip #1: when ordering to carry out, make sure your order is set. If I did not decide to sit in to eat, I would have left not having realized that they didn't include my avocado on the order (and avocado is not cheap!). On to the food; I ordered a chicken and beef plate. The chicken was pretty good and the beef was partially mediocre. There was some good beef pieces and I don't understand if it's because of the way they dressed the beef that only some of it came out good and the rest was less than flavorful. The chicken was alright, but Yoshinoya probably could get it better. The beef is pretty good elsewhere too. I personally think Waba grill got the chicken set. Why did I order the plate when the salad dressing was ehhh??? The rice was plentiful but the meat portions filled me up already. The prices are okay for the amount. I just wish their beef and chicken was more flavorful and I hope to try the pork next time. No plate, the salad has no point. Better off ordering a side of fries. Wait wasn't bad but for the slow activity that went on by the time I arrived? Only so they could forget my avocado? Idk... well at least they managed to fix it...