Village Pantry — Restaurant in Los Altos

0 STARS - don't eat here. Check out all the 0-star bad reviews for rudeness and filthy utensils, they are true!!

Village Pantry has one menu price posted online and sends something far inferior and higher priced in reality! It is under-cooked food, unhygienic and rude service, and owner Aisu Wu being insulting and offensive in public. I spent $42 for two individuals and got scammed and insulted. These are the three spectacular fails within one visit alone. No receipt, all-cash cash handling, filing an IRS complaint for suspected tax evasion.

Deceptive, fraudulent pricing: "advertised" menu is not what it is: Online menu (Google listing, etc.) is cheaper. Printed menu they gave me had much higher prices. Actual examples from the real menu: each omelet priced at $19 (not $14 online), sliced bananas $4, single egg $3, sourdough bread extra $1(!!), and an additional $1 to have a plate. These are not superficial inconsistencies, they are live bait-and-switching. Your bill will be no less than $21 head for the bare essentials breakfast. This is user-hostile and deceptive.

Deplorable food hygiene & preparation: They gave me a dirty knife and fork, I needed to request for re-issue. Then the staff skipped over the toast that came with my $21 omelet: I needed to request for it again and no apology was provided. The "fries" were raw, actually slices of potato that had been in touch with oil for but a split second; the "fruit" platter contained six thin slices of melon. For the amount paid, this is terrible amateurish.

Rudeness and humiliation by the management: No "wash basin" or "restroom" signs, when I inquired, the owner crudely motioned without pointing, and then continued to speak condescendingly. When I paid cash (we left $42) my friend gave a tip; I did not. The owner shouted at me in public: "STAY HOME AND COOK YOURSELF!" This kind of public humiliation and profanity by an owner is inappropriate.

I have complained to IRS for failing to render receipt and making all-cash high-value payments from customers without due record. The government will take...

Should have checked the reviews before me and my friend went there. The woman there gives really poor service. 1. Outdated pricing on google map. 2. We had to ask for change silverware, obvious stains, more looked like food residuales on the knife. 3. I said three times i chose fruit with my Sandwich. She kept saying ok fries. My friend had to say it out loud to her no he wants fruit. 4. I was looking for restroom, i said hi excuse me. I haven't asked my question yet, and the woman just pointed to her side at a door without a single word or looking at me. By the way it is a tuny door without any sign!! So i had to ask again oh is that where the restroom is? She said yes. Kind of give me the feeling dont bother her....5. Cash or Venmo transaction only restaurant...6. I paid for my food with cash, and i didnt ask for change, not much change anyway. And my friend had to use Venmo. He send the Exact Amount of Money on his bill, and the woman questioned us: oh you send the exact amount? No tip? My friend was like well it is a little bit pricy than we thought. And then the woman said: It's Los Altos everything is expensive. You should just stay at home and cook for yourself! ! ! She sounded like we didnt pay for our food at all! This is not acceptable!!! They should put a sign outside their store, no matter how bad everything is there, customer has to paid tips by extra cash or venmo transaction, otherwise stay at home and cook for yourself. They should make it clear...

We went for breakfast, me and my wife on a Sunday Then we ordered our breakfast and we ordered the two orange juice we asked if the orange juice was fresh squeezed. They said yes it was and then when they brought the orange juice, it was not fresh squeeze 100% and the glass was dirty and the silverware was dirty so we were kind of disgusting so we returned it and then the breakfast came and it wasn’t really that great and they put in the potatoes on the side and they put the eggs with the French toast together. My wife ordered salmon Benedict and the eggs weren’t cooked right and the salmon didn’t taste good. It looked like it was old and she didn’t enjoy. She didn’t actually finish it and we told the owner that and she didn’t care anyways it’s time to check out, we asked for the bill and I put in a credit card and the owner came in to check us out the owner herself And she said oh sorry we don’t take cash didn’t you read the menu? this was our first time in this restaurant so I said OK no problem. I’ll go get the cash and keep in mind. The bill was only $41 so I said I asked my wife to come along with me. She goes no she has to sit here as a hostage in case you don’t come back I said well you don’t trust us ,She goes no if she leaves I call the police. she threatened us to call the police, which is really weird. She was very very obnoxious and rude and we’re never coming back. and I will tell everybody not to go there ,and...