Beecher's Handmade Cheese - LAX — Restaurant in Los Angeles

I ate at Beecher's at the airport this morning and deeply regret the experience.

When I arrived, I waited nearly 5 minutes for a cashier, while a bartender completely ignored me. When a cashier arrived, I paid $21.90 for a quinoa breakfast bowl and coffee. I expected this bowl to be served on a plate and tray like the other meals I saw being served at the bar, but was promptly handed a paper bag with a small, bitter, microwaved paper bowl of quinoa with a minimal amount of vegetables and reconstituted egg. It tasted terrible and wish I had just gone to Starbucks.

When I went to sit with this sad meal at the bar, the cashier asked me if I planned on ordering drinks. Confused, I responded that I had just ordered a coffee. She clarified: was I going to order alcoholic drinks? I said no, it is 10:30am, no thank you. She said then I could not sit at the bar. Incredulous, I sat down to wait for my coffee. When she gave it to me, she reiterated that I could not sit at the bar. I asked her, "How many people at this bar are drinking?" Of the four people at the bar, three had coffees, and one had a beer.

It is seriously offensive to tell a customer they are not welcome anymore after they drop $22 on a tasteless, microwaved meal. The airport is a stressful, expensive place. When I buy a meal at the airport from a restaurant that provides seating, I expect to be able to sit down. The lack of civility and care amongst the staff was striking, and reflects poorly on Beecher's as a brand. After this experience, I am not interested in supporting this business in the least.

I was asked to leave two more times as I finished my coffee. This was an expensive, hostile experience. I am demanding a refund and have contacted...

i don’t normally leave bad reviews but the service shocked me. I ordered a $20 sandwich from here and I sat by these high chairs with a table connected to the bar but not near the drinks to wait for my sandwich and to eat. as im waiting a bald older man working at the bar comes over to me and asks my age (18) i tell him and very rudely he says you need to move you cant sit here. Thinking he thought I hadnt ordered from the restaurant I clearify, “I am just waiting from my sandwich I ordered from here”, again without explanation very rude he repeats “you cant sit here you need to move” and I’m thinking its because im dressed more casual and the restaurant/bar is a little nicer or for some reason he was discriminating against me because I’ve eaten at high chairs by bars before they obviously just dont serve me drinks. and so i asked him, “ where am I supposed to eat I ordered from here” and he rudely pointed to another restaurant. so i start to get up and im visibly shocked by how he was speaking so rudely out of nowhere with no clear reason. then this lady working that was standing near by comes over and very kindly explains “you cant sit at the bar because you are underaged and we could get in trouble” to that I nodded with a smile and moved. If I had been told that in the beginning the way she spoke to me, I wouldnt have been mad but this man had some entitlement to speak so rudely to a paying customer. thank you lady for explaining so kindly and so simply. old guy if you are the manager or whatever, you need to do better, i didnt pay $20 for an average sandwich...

This place doesn't serve anything like Beecher's Mac & Cheese. Microwaves and school cafeterias probably do better. I was expecting something like their OG mac & cheese and instead got bland, mushy penne with a watery sauce and no spices. I'll have to wait until I'm back in Seattle to have the real deal, I guess. The 8oz Mac & Cheese is $10 and the 16oz is $15.60--which frankly isn't too bad of a price for airport food. However, I feel the food was sub-par.

They have four beers ($13) on tap: Firestone Walker 805 Asahi Modela Especial Lagunitas IPA

Also, four canned beers/seltzer that vary ($11).

It's one of the few spots in the terminal (TBIT) that has a TV at the bar, but they can't show NFL games for some reason, just live game stats.

One thing going for it: It is mere steps from the "unlisted" smoking area of LAX--the only one on the air-side, after security. Even if you don't smoke, it is an outdoor deck and with great views of the "Hollywood" sign and the aircraft taking off and landing. That said, it's a food court, so all the other spots are also mere steps from that hidden jem.

Lastly, like most places, there is a mandatory 20% service charge. However, the default app they use (Toast) puts an additional 18% on top of that, so make sure you notice that you're...