While this cafe may seem out of the way around the mid Wilshire area, it’s actually quite perfectly placed in the bustling neighborhood. It seems fitted mostly for grab and go now with very minimal seating and just a few spots with counter space. It’s a shotgun style space; long and narrow with a neat patio area that juts out into the parking lot (which I had no clue of until I walked back there after parking on the metered street). The coffee selection is robust as the coffee itself. Plenty of options for both espresso and tea. They also carry a good amount of pantry items. Though they were a bit too random for a usual coffee stop for me.
I tried their signature Mad Spice latte which was filled with a variety of spices that really made the latte bloom so I was quite surprised and happy that after the initial harsh first sip, the rest went down smooth.
There is a pastry bin but it seems to typically run out after the morning and lunch rush. So I didn’t get to try anything (and I’m not a big scones fan which were the two items left).
And that’s Document in a nutshell. A quick go to spot to get your Java and a pastry and be on your way. From photos of the past it seems like they used to have more tables and seating but now it’s just bare. I personally like a cafe I can get comfortable in and relax for a while. This just isn’t one of them. Not their fault, they’re catering to the workers all along Wilshire by providing what they need most, good...
Read moreI recently visited this coffee shop with high hopes of finding a comfortable space to work on my laptop or simply enjoy a relaxing atmosphere. Unfortunately, my experience left much to be desired. The ambiance was far from inviting, and I couldn't help but feel uncomfortable throughout my visit.
First and foremost, the condition of the coffee shop was disappointing. The walls appeared dirty and neglected, which did not create a pleasant environment. It was clear that maintenance was lacking. Even the bar area was so cramped that it was a struggle to find a suitable spot for my laptop. It seemed like the layout was an afterthought, with barely enough room to place an order or settle in comfortably.
The most disheartening aspect was the wall of portraits. Rather than uplifting or inspiring, these pictures created a sense of melancholy. It was as if the coffee shop was intentionally trying to discourage any creativity or productivity. Instead of motivating patrons, it left me with a sense of unease.
In summary, this coffee shop is, without a doubt, the most uncomfortable one I've ever been to. It's a missed opportunity for a business in a town full of young people searching for a welcoming place to work and relax. With a little attention to cleanliness, space planning, and a more inspiring decor, it could attract a much larger and loyal...
Read moreI'll keep it short. I want to like Document, but a product is never any better than the person from whom you receive it. I say that to say, every time I've been to Document (and I've stopped going for this reason), there is one barista in particular--taller Asian male--who is always so unpleasant. Playing the race card is my last resort, always, but I don't think he is too fond of Black customers. Or, to put it differently, the interactions he has with other Asian customers and white ones are markedly differenty. The last time I visited (11/6/24), I ordered two different lattes. My name was called, and when I approached the counter, I asked which was which. He said, "Can you hold on?" and then processsed to say, without any eye contact and with the most acerbic tone, "You can read the cup to see which is which." I let it slide because I had already paid, but I was hot. Had he written the names of the lattes on the cup or not, he couldn't have taken two seconds to show me which was which? I'm sure had I said something then, he would've denied my experience and tried to clean it up, so that's why I'm leaving this review here. Like I said, if you are Asian or white, you might be fine. The lattes are fine. They could be warmer, though. As well as the...
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