I have only given a bad review one other time after being in the food industry for almost 7 years.
But jeez, they messed up both of our orders, we’re SUPER rude and blamed the mess ups on us. After I waited 40 minutes to get my wife’s food, the wings looked like they were so old it could give us food poisoning potentially (I would know because I know what old wings look like after working with them for 7 years). My wife had two and threw them away. She was concerned about getting sick and they were completely over cooked. My burger flavor tasted great, but after all the issues, the need to remake it because they kept messing up, it wasn’t hot, and we paid too much for that terrible experience. Oh and the veggies were super old and gross looking.
It does seem like the manager was stressed and super busy, but you just can’t do that to people. I asked if she would comp the wings and that is when she snapped at me. So as promised, here is the review. Note the pictures of the crusty wings that looked like she purposely made them awful with hardly any sauce. We should have kept the first round of tradition wings that were supposed to be boneless because at least they looked good. These look like she was angry and did this on purpose. My wife who is a professional chef didn’t appreciate any of this obviously. So it was bad enough that I called our bank asking to...
Read moreDelicious lunch! Excellent, friendly, efficient customer service! Immaculate dining room area. As a Florida resident, visiting and dining at Fatburger is a tremendous and exciting event. Unfortunately, there is no Fatburger anywhere close to my Tampa Bay area home. One of the many pleasures and treats of traveling west to California is dining at Fatburger. My colleagues and I couldn't wait to head over to this Fatburger location. Needless to say, it met and exceeded our expectations! This is a small location, located in the heart of Universal City, just off Ventura Boulevard. There are many interesting and intriguing menu items. However, I went with my obligatory favorite; the original burger, everything on it with cheese, my favorite "skinny fries" and a root beer soda. Naturally, the shakes are a must, too! If you're a vegetarian, not to worry; Fatburger has vegetarian options, including an "Impossible Burger." If you're lucky enough to come across a Fatburger location, do yourself a big favor; STOP, and enjoy a delicious burger (you can thank me later!) In my opinion, Fatburger has the best...
Read moreFat Burger delivered a mouthwatering experience that lived up to its reputation. I ordered the large Fat Combo, and the burger was cooked to absolute perfection. The patty was thick, juicy, and packed with flavor, while the fresh toppings and perfectly toasted bun brought everything together. It’s one of those burgers that’s satisfying in every bite, with the right balance of taste and texture.
To complement the burger, I also got the onion rings, which were crispy on the outside and tender on the inside. They weren’t too greasy, which is often a concern with onion rings, but these were spot on. The batter had a light crunch, and the onions inside were perfectly cooked—neither too soft nor too tough. Paired with the burger, they made for an irresistible combo.
The chicken wings were another standout of the meal. They had a nice balance of crispy exterior and juicy meat inside, with just the right amount of seasoning to enhance their flavor. Whether you like them plain or sauced up, these wings were tender and delicious. Overall, Fat Burger hit the mark with everything I tried, and I’ll definitely be...
Read more