Palm Tree Karaoke — Restaurant in Los Angeles

Tried to leave to go to a different karaoke spot, and they wouldn’t let us leave even though we tried to tell them we didn’t touch anything and decided right when we got in. Horrible management and said we couldn’t afford the karaoke here. Made us pay and wouldn’t let us pay cash…? It’s confusing but don’t come here.

**Update after their response: they told us they would allow our two friends in that aren't 21 after we told them we changed our mind, but we said no because they are not of age and we would go somewhere else. So I don't really understand the "following the laws" comment they put down. We didn't understand why we were getting charged if we did not use any of the services and were trying to get someone that spoke English to communicate with us during the time we were there to ask questions.

Take it how you want to take it, but an establishment not allowing you to change your mind when you get there and didn't use their service is not customer service in any way. We got charged for 30 minutes btw and a food platter but we didn't use the room or ate any of the...

I went here for my birthday and had a fantastic time.

Food: I don't remember honestly and don't think we ordered any food there as we had just come from KBBQ down the street.

Service: They were very attentive and I was able to get a reservation, check in and pay without any issues. There was a bottle of champagne included with the birthday package price which was nice and got the night started.

Ambiance: It's a nice, clean space and the private rooms are a great spot to sing - I can't honestly think of anything negative about this place. If you're looking for a reasonably priced spot to sing for a couple of hours without strangers ogling you, give this...

Our group of 9 rockstars had a blast at Palm Tree. We were able to make a reservation by phone for the same night on a Saturday. The Large Room was plenty spacious for all of us to sing and dance around, and there was plenty of room between the bench and the table to maneuver. Other places we've been have narrower bench-to-table distances, making it hard to get in and out. We got the Soju Combo which was a great value. Karaoke is always a good idea, and Palm Tree made it even better for our rambunctious...