I've been here twice, and after my most recent trip, it's safe to say that I've no desire to come back.
We got the fancy Chirashi Jyu Sushi Box Matsu, a two tiered box that was gorgeously presented. ($24) and an order of Vegetable Tempura ($6ish)
My friends got the Chicken Teriyaki ($?) and the Seafood Tempura Dinner ($19)
The experience that left us all irked and sour was based around the Seafood Tempura Dinner. That meal was the last to arrive, and when it finally did, it was a bowl of rice and small plate of maybe like...5 pieces of Tempura? It didn't have any vegetable tempura that the menu had said.
So we asked if they had forgotten about the vegetable portion of the tempura, and they said no, the Seafood Tempura didn't have vegetable tempura. We were left puzzled, because we had remembered reading it on the menu.
We then asked another waitress for the menu, just to double check and ease our minds. But it was clear, on the description, that vegetable tempura comes with that meal. So we had to flag the waitress that brought the menu over, to let her know that YES, it does come with it.
She looked at the menu, and said that she'll inform our actual waitress to get it cleared up.
Our actual waitress was a busy bee, going to all of the other tables except ours, and 10 min later, she arrived to us asking what was going on? We then had to point out the menu description again. She furrowed her eyebrows, and said ok I'll check with the kitchen.
Keep in mind that my friend has not touched her dinner at all, because she didn't want them to accuse her of eating all the "missing" tempura, so she was starving by the time they realized they were wrong and FINALLY brought out the vegetable tempura that was originally supposed to have been there in the first place.
It turns out to be 3 small pieces of veggie tempura. Oyyyy. Really not worth it for $19 and almost 30 mins of getting this sorted out.
Also, the waitress didn't apologize for the mistake. She comes back with, that the menus are OUTDATED. Really? All of the menus are outdated?
It would've been fine if they had just apologized their mistake and moved on. But to create an excuse that the menus were outdated was not our problem. If the menu says it, you should have it and provide it.
Highly disappointed. With so many other quality sushi places in Little Tokyo, I can pass...
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